Jimmy John's

"The food had green roast beef? This should not ever be served to a human being. My lemonade tasted gross, too. The woman who took my order (I don’t know her name, she was very nice and patient—the one with a mustache) clearly cared about her job. She was nice to my kid, too. This was not the case, however, when I returned at night a few days later to get real food this time. The short blonde ignored me, and a ginger boy without a uniform was just standing in the corner. Standing there…staring. He was smiling and shaking at nothing. I feel uneasy and my child cried. I ended up just walking out and didn’t order anything."

"This location is super clean. The staff here is amazing. They are very friendly, patient, and they will make your order fast. I have met everyone from the District manager down to new hires, and every one of them have a upbeat attitude and will always greet you with a smile."

"West terra location has the best staff! Payton was great she switched out my chips for the correct one I ordered. And I forgot to order my kickin ranch and she was like no worries here you go! Who ever the manager is keep up the great work! You have an amazing team working today (5/20/23) time of my visit was 11:50pm"

"We were the only 4 customers inside the place and they had at least 5 young workers working....it took 9 minutes to get our 4 sandwiches...no where near freaky fast...my son's gargantuan had no where near the meat it usually does and was missing cheese...my #10 unwhiched was not even close to made correctly...ive had many over the years...looked like they threw some meat on half a head of lettuce...I said something and didn't even get a response"

"My biggest issue with their location is the slowness, especially through the drive-thru. I don’t know if there’s no system where someone creates indoor orders and another person focuses on the drive-thru, but my experiences going inside tell me that there isn’t. It should not take 10+ minutes to get through three vehicles when you only sell one main product that you have to make. On top of that, I got jalapeño chips today in place of the salt and vinegar chips I ordered. Because I had spent so long in line, I didn’t have time left in my lunch break to go back. I guess I’ll start being that irritating person that holds up the line to check everything since there really isn’t a spot to pull forward and do it. EDIT: Reducing rating to 1 star because these people NEVER mark an order as delivered, so food is always sitting outside for unknown periods of time before you realize it. This job is not that difficult. Train your people in doing a simple task. EDIT 2: I wish I could order from another store. 25 minutes at 2:30 to make the pictured sandwich in which I couldn’t even eat it as a sandwich. Shut your place down and revamp it."