Braum's Ice Cream & Dairy Store

"This Braums is always exceptional. Good food, reasonable prices, Delicious ice cream. I also like the attached grocery. Note: Braums is my favorite fast food place so this is a biased review"

"OK today my experience with my food was awful. As you can see, my bacon is raw I had to the drive thru people 4 times to ask for strawberry jelly. I ordered a bacon egg and cheese biscuit with a cherry limeade at around 10:20 AM Sunday, February 11Th. I normally come during the week I have never had a problem. I ordered the same thing every time anytime that I come on the weekend on a Sunday it seems as though nobody knows what they’re doing and they cook raw food do better Brahms. I’m not sure what’s going on ."

"Went to this braums today for lunch 8/10/23 and ordered a hamburger, they gave me a double cheeseburger. I went back to get it corrected and instead of making me a fresh burger they literally just took off the one patty that had cheese and left the rest and gave it back to me. I dis t check it until i was gone and saw that there was still cheese all over it. I cannot have cheese at all so my lunch was ruined and money wasted. The employees and manager are very lazy and do not care at all. The manager is who handed the burger back to me. This is completely unacceptable and goes against food standards of rehanding food out the window. Never going here again!!!"

"Not all Braum's are created equal. Our family moved to Missouri over a year ago and fell in love with Braum's. Great atmosphere, good food and wonderful ice cream! We were up in Springfield last night and decided to hit up Braum's so that we didn't have to wait 15 minutes for our local Braum's. Big mistake! This Braum's ran out of our favorite flavor (Peanut Butter Cup) and got our order wrong. We waited in the drive thru for what seemed like a long time to just get two ice cream cones. Looking back, we should have just waited until we got to the Braum's that we know and love. Also, look at the ice creams. One of those is a double dip, and one is a single. That's the smallest double dip I have ever received at a Braum's. Sad that two of the same restaurants can be so different!"

"This is our local Braums that we used to frequent often. But recently the quality of the food has been going down hill. Primarily, it has been the breakfast. Orders also have not been right, mistakes happen, but the quality of the food is something that can be controlled for the most part during preparation. This morning my wife stopped to get 4 breakfast bagel sandwiches. The bagels were so uneven that one side was barely being held together after they were sliced. Portion size is also not very good. My bagel was burned on one side of the bagel and the cheese looked like it was put on 3 days ago. See pics. ** Update 12/1/22 ** My wife and I stopped by on our way home after eating dinner out. Decided we wanted to grab some ice cream and reluctantly went in. Absolutely surprised we were approached almost immediately by a new manager we had never seen before, order was taken, orders were being prepared and paid for in the first couple of minutes. Then the same manager immediately help another customer that had already ordered, grab what they needed and asked us again if we were good. Before this new manager we would have stood at the ice cream for at least 5 minutes while employees walked by and never acknowledged us. Hoping this is a new trend for this store. Didnt catch the managers name but things seemed to be running very smooth. A lot of familiar faces so not like it was a complete staff change, just seems to be better leadership."