Panda Express

"I'd give a 0 star is possible. The menu is missing 3 crucial CHINESE meals found EVERYWHERE else including knock off places. Where's the general tsos? Where's the sesame chicken??! I ordered some "sweet chicken breast", fried rice and crab Rangoon. Everything tastes like a bag of dust, I go to grab a napkin and the cooks are on their cell phones with gloves on touching there phone screen and texting people how sanitary or lack there of can you be when your making people's food?"

"The food...it's what you can expect from an all day buffet. If the girl taking our order understood English and knew their menu better that would have helped out the service skill. Other than that the restaurant was pretty clean and the kitchen seemed very well put together and very clean also."

"Dry rice, bland crab Rangoon, bland orange chicken. Mushroom chicken bland. Beef was not the worst. Why anybody would eat here when there are so many other choices literally even across the street I have no idea. It's not even a bargain price other places are less expensive and you get more food. I wouldn't come back if they offered to sell this to me for $2. I can cook better Chinese myself and that's pretty bad."

"Absolutely a joke. Gross and the small is like a snack size for a toddler. $7.70 for a palmful of food?! It was $22 with delivery fees for a drink, mini spring rolls the size of my finger and this joke of a serving size with no rice. Would this be the same serving size for an individual order in the restaurant or are they just scamming people who are ordering delivery?! Was so hungry the rest of the day and so mad. But, lesson learned. First and last time I will ever eat from this place. There is small servings and then there's THIS. I didn't even know they could make such small containers. And it wasn't even full of food. If you're an infant or someone who has had gastric bypass and can only eat small amounts (like 4 bites) then this is perfect for you."

"Found a hair in my food. When I called to bring the issue up, they were nice enough to tell me that they would be willing to replace the food, but not issue a refund. After some insistence that I would not be wanting to eat the food that I literally just found a hair in they finally were willing to compromise. I was given a partial refund, because some of the food had been eaten. This is a note to Panda Express itself, in case you're unaware. Unless your food is crawling with bugs or just has hair all over it, you eat the food and assume nothing is wrong. When the food cannot be eaten in its entirety then it is no longer about the food, and it becomes a service issue. This was handled poorly from top to bottom, and I am so disgusted not only by the hair. But by the service that was provided in this instance. I encourage anyone in Springfield, Missouri that if you insist on eating at Panda Express at least go to the location on the south side of town. While I can't confirm that it is better, I can at least tell you it cannot possibly be any worse. As for me, I will obviously not be going back to this establishment, and I intend on following up with the health department. And just a little extra information in case anyone actually reads this and has questions. There was a LOT more food that I just couldn't eat, there was a whole other meal in fact, so while I understand the partial refund. It is insulting. It also couldn't possibly be my hair, because I am bald..."