Hollister Co.
11755 West 95th Street, Overland Park, Kansas 66214
About the Business
Hollister Co. is a trendy clothing store located at 11755 West 95th Street in Overland Park, Kansas. Known for its laid-back California style, Hollister Co. offers a wide range of casual apparel for both men and women. From graphic tees and denim to swimwear and accessories, shoppers can find the latest fashion trends at this popular store. With a beach-inspired atmosphere and friendly staff, Hollister Co. provides a fun and relaxed shopping experience for all customers.
Photos
Contacts
11755 W 95th St Suite 144a, Overland Park, KS 66214, United States
Opening hours
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews
"One of the associates REEKED of weed when I went into this store and asked a question and the associates were rude and all talking. Bad customer service will never return. asked to speak to a manager and it was a dark haired brunette who did nothing but scoff at me and not resolve my issue"
"Ally was SUPER helpful. She is a manager for a reason. Honestly, she made my experience so great. I used to shop online only because no one was much of help in store, and she changed that for me. She was super patient and positive. She needs a raise."
"Poor service, cashier was challenged n line was backed up. I asked the short fat guy with glasses was there another cashier he said no. 2 min later another one opened another register. Didn't appreciate being lied too, will not be returning..."
"I come here real often. I’m always coming in seeing the same people and not even once do they greet me. The thing that made it worst for me is that I did an online ordered and got a hoodie a size to small so I went to take it to exchange it for a different size, as I went I could tell a new worker was working since he didn’t know that well of what he was doing. I told him if I could exchange it and he told me that they don’t have anymore in store and that i could have shipped to the store I said that’s fine. I went too look around as he asked for help to do it and I didn’t even get a receipt, (notice that I ordered the hoodie 5 weeks ago) I went back to ask about my hoodie since it’s been too long and I go for them to tell me I can’t do anything about since I didn’t have a receipt. Now I just have money down the drain since there’s no way I’m getting my hoodie back especially with these type of workers. I’d recommend to train your employees better."
"Today myself and my husband visited the Hollister at Oak Park Mall. Normally we have a good experience at this location. Unfortunately today's visit wasn't a pleasant one. While trying to make a purchase the sales person told us that one of our items wasn't on sale. I was confused since the rack was marked 40% off. He explained that he wasn't able to do anything about the mix up and asked if I wanted to talk to the manager. I said of coarse. Here comes Bridgette with a very bad attitude. She was very short and said that it wasn't her fault that the item was put in the wrong spot. I explained that there were about 6 of them or so on the rack ranging from small to large. She said again that's not her fault that they were miss placed and that the item really wasn't out on the floor yet. How did three sizes of the same shirt end up in the wrong place of the store when its not suppose to be out on the floor yet. I asked for the 40% discount because it was the right thing to do. She said either you can buy it or not at the regular price and she would pull the items that were miss placed and somehow made it from the stocking room to the sales floor. I made my purchase and was kind of upset about the issue. I went back to the rack and found another one of the shirts that she missed, and kindly took it to her to save this situation from happening to another customer. Bridgette snatched the shirt out of my hand and rolled her eyes and said thanks. With a hair toss she was on her way. I did ask for her managers information, which took her about 5 full minutes to give me the information. I hope Bridgette has a better attitude when dealing with customers, because her rudeness today was horrible."
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