Elmore Spencer J DDS
1053 Rondale Court, O'Fallon, Missouri 63368
About the Elmore Spencer J DDS
Elmore Spencer J DDS is a trusted dental institution located at 1053 Rondale Court in O'Fallon, Missouri. Dr. Elmore Spencer is a highly skilled and experienced dentist dedicated to providing top-notch dental care to patients of all ages. From routine cleanings to more complex procedures, the team at Elmore Spencer J DDS is committed to ensuring their patients achieve and maintain optimal oral health. With a focus on gentle and personalized care, this institution is a go-to destination for anyone seeking high-quality dental services in the O'Fallon area.
Reviews of Elmore Spencer J DDS
"I did 3 root canal and they still heard and I went back to check on them and the doctor gave 2 different medicine and i have a crack on 1 of the root canal the i did but he told me it’s fine but I went to another doctor to check it out and he told me its cracked too and i spend a lot off on my teeth and he didn’t do his job right and when you make appointment they don’t send you like the other doctors no address no conformation I have to call my doctor to give me the address and if you call and tell them to send you address on you phone they went do it"
"My Son had a root canal here. He said it was painless. The staff was great. They called and followed up. We Highly recommend this place!"
"Awful Experience with the office staff. I was told that my insurance company changed their payment policy for everyone, that you now had to pay upfront and would be reimbursed (never any mention of out of network, just that this is the new policy for all offices). I questioned it and was reassured that this is how the insurance company is handling payments with everyone. Come to find out that no, this is incorrect and they only do this if they're out of network. Had that been shared with me, I would've chosen another provider (in network). Instead, the office staff lied about the policy so that I would schedule the appointment (scheduled for 8am and made the appt around 4pm the day before, not much time for research). I have reached out to the office multiple times to resolve this and they refuse to call or write me back. The root canal cost 3 times what it should have because they were not honest about being out of network. I've been here one other time, same insurance, and had no coverage issues so I did not question it further, given that the receptionist reassured me that it was simply a policy change for the insurance company, nothing more. Also, while waiting to be numb, I experienced my first ever panic attack. I was shaking uncontrollably and crying. I couldn't stop. They laid me back and went to work. No checking on me. I literally shook and cried the entire time. If a patient is in distress, you should address it properly. I will never recommend this office to anyone. I've shared my experience with my dentist office, since Dr. Elmore is usually their first recommendation-- they were beyond horrified to hear about the billing issue (LIES) and panic attack being ignored. Bottom line, do not go here."
"I was fearing my first every root canal. My tooth was cracked on both sides and it was touch and go whether the tooth could be saved. Not only was the tooth saved but the entire experience was amazing. I wish he could be my regular dentist but Dr Elmore is the best!"
"Great experience here! The support staff went above and beyond to work with my insurance company, and Dr. Elmore and his assistant were quick, efficient, and super friendly. Root canals are NEVER fun but when you can be in and out in 30 minutes it makes it a lot more tolerable!"
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