Starbucks

"I went through the drive through and had the worst customer service experience. I paid with a gift card and was going to pay my remaining balance with my debit card. I told the girl this at the drive through. She quickly snapped and said "what did you say?" In a rude tone and a dirty look. I'll take my business elsewhere after that encounter."

"I'm tired of receiving drinks that are 1/2 - 3/4 of the way full. The first picture is deceiving - there's still foam and whipped cream that will melt. I don't want to slurp whipped cream, I want to sip my coffee, but when the milk is missing from the latte, it's hard to do that. Once is a fluke. Twice is a pattern. Anything more is a common practice, and this location clearly practices making money by saving on product. The last time I ordered inside instead of through the drive thru, I received a half full cup. I did not take a sip and asked to have the drink topped with more steamed milk. The brat behind the counter snapped that they can't do that. We stared at each other a moment before she complained that she'll have to remake it. Dear child, make it right the first time and you won't have that problem. What awful customer service. #SupportLocal #SkipTheChain"

"I don't patronize stores who have combination lock bathrooms. If they have unwanted guests using their restrooms? Then they need to police them and not their customers. Other than that, this is a great store"

"This Starbucks is one of the best locations I’ve been to in the Springfield area. So many new coffee shops are drive-through only now, including many Starbucks in the area. It’s nice to see a new location with a clean, quiet, and friendly dining area to have a coffee and get some work done!"