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Victory Ford Kansas City
1800 North 100th Terrace, Kansas City, Kansas, United States
About the Victory Ford Kansas City
Victory Ford Kansas City is a premier car dealership, repair center, and store located in Kansas City, Kansas. Our state-of-the-art facility at 1800 North 100th Terrace offers a wide selection of new and used vehicles from the Ford lineup. Our experienced team of sales professionals is dedicated to helping customers find the perfect vehicle to fit their needs and budget. In addition, our skilled technicians provide top-notch car repair and maintenance services to keep your vehicle running smoothly. Visit Victory Ford Kansas City today for all your automotive needs.
Photos of Victory Ford Kansas City
1800 N 100th Terrace, Kansas City, KS 66111, United States
Opening hours of Victory Ford Kansas City
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 18:00
Sunday:
Day off
Reviews of Victory Ford Kansas City
"I purchased a used car from them online, I live out of state. They told me they spent all night detailing it. When I got home I found out that they actually did nothing but wash the outside. There was perfume from the previous owner sprayed all over the back seats, makeup flakes inside the center console, lipstick where my phone would sit, and personal items from the previous owner, including her registration. I called to see if they would pay for me to get it detailed locally, they said no. Since I was unable to see the vehicle before purchasing I asked if there was any noticeable interior or exterior damage, they told me there was not. When I took it to get detailed they showed be that this vehicle had multiple panels repainted and it was not done by ford so it doesn’t match 100%. I am very unhappy!"
"Oil change went great in a timely manner. I had them look at my brakes concerned I might need new pads. They were just fine. They could have told me I needed new brakes and I would have been none the wiser, but they were honest and didn’t try to swindle me."
"We have bought from Victory Ford before, and have always been completely satisfied. We bought a 2023 Escape from them 1-11-24. From the moment we walked in the door, until leaving with our new car,the salesmen were absolutely wonderful. We told them our price range, the size we needed, everything, and they all worked hard to meet our needs! I'm bad at remembering names, but Chris and Kevin I do remember ,then the finance manager, the service guy who got the car ready to drive, fueling it up, etc. all went out of their way to make the purchase of our vehicle go as smooth as possible. We will continue purchasing from Victory Ford. They truly care about their customers needs! Two happy customers!"
"So let me preface this review by saying…I have been loyal this dealership for almost 5 years. I am partner and loyalty driven, not just with vendors but with customers well. Apparently that loyalty and relationship is a one way street. Monthly oil changes w/ tire rotations, all service work, brakes, tires- Through 3 work trucks, my wife’s car, and recommending many people here both to purchase and for service, I feel like we have built a long standing history and understanding. Apparently, that was also one sided. The time has come to say, no more. Had my truck in before Thanksgiving, oil change, new tires and to check codes as my check engine light came on. VCT solenoid & sensors needed replaced. Total bill was over $3K. Two days later, check engine light came back on. Had some performance issues since then. Made an appointment as I needed another oil change (6k miles driven). Dropped it off at 6:45am and in 5 hours all that was done was an oil change. Apparently 5 hours was not enough time to get it diagnosed as well. (And apparently, by the attitude I was receiving, my frustration and expectations were unreasonable.) Communication has been terrible the last few times I have been in for service. To get communication I have to call them. I will let my wife leave her own review, but she won’t even take her Edge back to them. It has soured her loyalty to the Ford brand. All I have ever driven and owned in 30 years has been Ford products. As I am in the market for two more service vehicles, because of recent experiences, I am sharing her pain and contemplating a change I never thought would happen. I know this review means absolutely nothing significant to Victory, its service staff or technicians. Which is a shame. Because even though we had a rocky start, they had been great to deal with for several years. For anyone considering using this service center and dealership, just be aware. You will be laughed at. You will be forgot about. They don’t care about your time frames or requests. And, if you push back at all, you are the problem, not them."
"Dealership won’t take responsibility for their actions. Their tech left a rag inside the head of an engine when performing warrsnty cam phasers. No accountability. Never take anything here or buy vehicles from a highly dishonest dealership."
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