Popeyes Louisiana Kitchen 6330 Troost Avenue, Kansas City, MO 64131

"People working the drive thru didn’t even speak English. My drink was diet something when I ordered Dr Pepper and they just didn’t understand me the whole time while I tried to fix it. Food came with no sauce…."

"Customer service was good. Food was fresh. Service was fast. This is a new location so I hope they keep up the good work."

"Usually its good & order is right but sat 1/20 they f----everything up. I ordered ghost wings & when I got home they gave us hot wings. Suppose 2 get 2 biscuit only got 1. Ask 4 red beans & got mash. U really need 2 check b4 u leave. They have never made such a big mistake. Just check."

"I'll wait to give this video to a manager smh don't eat here. The employees or packaging the food without gloves on in the window playing blatantly showing frustration for having to take customers orders refuse to make the customers doordash order that we were picking up we had to back up in the Drive-Thru to try to get service again because each employee had on both earbuds and was too busy dancing and or leaning across the counter they clearly had a lot of free time with a lot of employees on the clock you would think the customer service would be pretty easy and running off company revenue"

"Their food is the only good thing about this location. Cashier at window had both earbuds in singing and dancing and we couldn’t get her attention except just to take our money. Manager right there just allowing this. Ridiculous. We said thank you after her handling us the food. I don’t know why. She couldn’t hear us nor did she care. She should be reprimanded and not allowed music earbuds while working the window. Also , no it wasn’t the drive thru headset unless you have pink AirPods for her and the person on the drive thru mic has a head set and hers plays music for her to dance sing and ignore customers. TERRIBLE SERVICE AT WINDOW MANAGEMENT ALLOWED THIS SHE WAS WATCHING AND NOT CARING. This was Thursday evening October 26th @6:45 pm"