Hardee’s 10500 Metcalf Avenue, Overland Park, KS 66212

"I haven't been to Hardee's in a very long time since the last time I went, I didn't have a very good experience. I decided to give them another chance, and this time was no different! I got my food in a timely manner, but the fries were cold! I guess I won't be coming back anytime soon."

"There was a man who was standing behind the person taking my order in the building. She took my order then took the person behind me's order. When she was done this man started talking to her and interrupted her work. My food was sitting in the warming bin for a long time because it was ready before the person after me's order was taken. This guy kept talking to her and she is not the person who can work and talk at the same time. It was a terrible experience. I then saw the same man in the lobby walking around with the same lady and the people taking orders needed her help. Very poor experience for me."

"Went through the drive thru, asked if they had any specials, the lady on the speaker was helpful and clear with what specials they had. When picking up the food, she was also friendly and polite. It was overall a great experience."

"So what is the point of having published hours on the window and "hours verified by business" on maps if you don't open at 5 am like posted. Very disappointed. I love Hardee's/Carl's Jr. Maybe it's just this site. I arrived at 5:05 waiting another 5 minutes and no one came to the window or responded at the menu. Management should look into why they can't seem to open as posted or update their hours of operation."

"Hardee's has been one of my favorite places to get breakfast, swinging by the drive thru on my way to work. The food is good and service is generally fast. Today is Saturday and I decided to stop by and grab breakfast around 10AM but this time I went inside since I was not in a rush. After standing at the counter for 5+ minutes while an employee stood with her back to me, my presence was finally acknowledged. Obviously the drive thru must have been busy but I was surprised at the lack of acknowledgment knowing I was standing there. After my order was taken and food handed to me, I went to the condiment area that was pretty barren seeing 1 knife, 2 forks, no salt and no napkins. I then proceeded to the table area and saw one dirty table after another. Food littered the floor. I was a little disgusted seeing a number of french fries scattered on the floor....keeping in mind it was 10 in the morning and they do not have french fries available at that time. It was evident by the filth of the tabletops that the dining room had not been cleaned in some time. I was hungry so I found a small corner to sit and quickly ate my breakfast. Upon getting up, all 5 of the trash cans I saw were all overflowing, again noticing that many had items that were not being served during breakfast hours. Since I was never able to get a napkin, I went into the restroom to wash my hands. It, like the rest of the interior, was dirty and not well stocked. My breakfast was good but as I left, I could not help to wonder if the kitchen was as filthy as the dining room. This is one time I really wish I just stayed in my car , was still ignorant of what was inside and used the drive thru. Knowing what I do now, I doubt I will return."