Briggs of Fort Scott Parts

"The last time I was in to get an oil change, in January 2022, the cost was approximately $55. This time, with a 10% coupon, the cost was $95. When I asked why the prices had gone up, they said that everything was more expensive so they raised their prices. I get that inflation is going on but that doesn't justify doubling the price. Coincidentally, we recently had a Quiklube type place that recently was bought by another company that raised their prices to about $100, and there's not a lot of options to choose from here. Briggs also quoted me for tires and said that they would "hate to be the guys that said my car wasn't road worthy," i.e., trying to strongarm me into buying tires from them. They quoted over $700 for a set of Falkens that I was immediately able to go get at Walmart for $200 less. What's more, the folks at Walmart let me know they've accidentally received Briggs' invoices because they use the same tire supplier, and Briggs' tire markups are astronomical. I will never go to Briggs for anything again. Extremely unethical."

"Honestly they are very nice people, but that's where the fun ends. The prices are outlandish for mechanic services, and while I get they are a dealership, they tried to charge me $1,400 to replace struts. I'm pretty sure that is the definition of robbery. They also roped my mother into buying a car, damaged it trying to repair the stereo, then sold her a new CAR to "fix it" putting her upside down 6 grand. Then proceeded to fail to mention owing $2k in taxes, pitting her with a car payment and a tax bill separately. She's disabled."

"Ordered our Toyota here & we get it serviced here. First new car that we have ever owned. We don't have to keep track of anything. They contact us whenever it's time for service. They contact us in plenty of time so that we can get our appointment at our convenience. They sell alot more then just Toyotas. Check them out. If you want a new vehicle, give them a chance."

"Briggs is in business for the customer! Briggs Fort Scott does rentals too. I had an outstanding experience renting a mini van for a family vacation. Customer service was stellar. The process to rent and return the van was easy and swift. It was so good in fact, upon our return we began to shop vehicles at Briggs and have found them to be very helpful and the best price. This place wants your business and I HIGHLY RECOMMEND them. They do not hassle you, but are there to help you find the right vehicle at a great price. FORT SCOTT should be proud to have this place in our community!"

"I took my truck here to have the transmission worked on. Big mistake. They had to order a part that would take 1-2 days. 3 days later, they had no idea when it would come in but said said it'll be "hopefully any day now." They said they would call with updates but didn't. 4 full days later, I took my truck elsewhere to have it serviced. I wish the dealer would be honest about how long it takes to get parts and follow through when they say they'll do something. I paid a lot of money to not have the dealer fix my truck. The only positive was that they gave me a loaner car. If you must go here for service, expect it to take 2-3 times longer than they say."