Bird Automotive - Oak Grove 304 Northwest Locust Court, Oak Grove, MO 64075

"Class organization that moves quickly into action. Their work is impressive. Quality is important when most repair facilities are only interested in $. I will spread my opinion to my friends/associates."

"I want to get an oil change and an alignment. On the phone, I was told an hour and a half for both. I went in and waited over 2 hours which is reasonable for both of those things getting completed. They come in after 2 hours and tell me they did not do an alignment. They give me a list of $4,600 in repairs that I already knew needed done. I'm fine with being told issues related to the alignment, however, they went through and found everything wrong with my car even stuff I knew about. I already have a personal mechanic that does stuff for half the price so this whole experience was a waste of my time. I did not ask for a 32 point inspection. Then they went on to proceed to pressure me telling me I wouldn't pass an inspection when I got a separate shop already to okay me to pass and get tags. I don't get a lot of time off and this was really frustrating. I could have done the oil change myself in 15 minutes and saved the stress and time. Then they gave me a list of stuff that needs done for my car based off mileage. Not confirming if it had been done yet. This was not a pleasant experience. I will not go back or recommend the shop to anybody."

"Had an awesome experience they were quick, efficient and didn't try to push a bunch of extras on me. And when it came time to pay. They charged me less than half of what I paid for my last oil change. Even with the coupon the other place offered. I have a side gig myself and try my best to shop and use local businesses."

"Great customer service! Very detailed in explanations. Even let me look at the undercarriage when I asked to see what they were talking about. Might have gotten my new tires cheaper elsewhere but trust in a job being done right means a lot. Also provide ride back home and pick up when car was ready."

"Bird Automotive is a genuinely family-friendly and dependable automotive shop. I've had the pleasure of knowing the Bird family for quite some time, and their business consistently upholds a strong commitment to integrity and trustworthiness. When it comes to getting your vehicle repaired, Bird Automotive is the place to go. Their office manager is incredibly efficient in resolving any issues and ensuring you're back on the road as quickly as possible. Every time our vehicles have been in their shop, they've demonstrated remarkable care and always prioritized our best interests. One of the standout qualities of Bird Automotive is their fair pricing; unlike some other experiences we've had with previous shops, they've never tried to persuade us into unnecessary repairs. My family has complete trust in Bird Automotive, and we're grateful for their unwavering dedication to taking care of us. Thank you, Bird Automotive, for consistently providing exceptional service!"