Max Motors Collision 1900 Route 291, Harrisonville, MO 64701

"I would HIGHLY discourage anyone from using this business! It took FOUR months for us to get our car back! Then when we went to pick it up, the license plates were missing! Had to file a police report for stolen plates & will now have to go to the license bureau to purchase new plates. This entire situation has been ridiculous!"

"If I could give zero stars I would. I have never been so disappointed with a service location and an organization. Took a vehicle in for repairs from an accident and it took Max Motors Collision in all, 3 months to repair and finally return the vehicle. After not completing all repairs the first time, they promised to get it all done and pay for the rental car. We finally got the car back and when they returned the rental, not sure where the mix up was, but we got charged for the rental car. Contacted Max Motors Collision to get the money back and that was another fight. I have reached out to the GM of one of the Max Motors locations, and I guess they don't care about the customers concerns as I have never rec'd a call back. I have done a lot of business with Max Motors and will not ever again. I have never been treated as poorly with any other organization as I have been with Max Motors. Think twice about going to Max Motors collision..."

"I must say I’m impressed with the work max collision has performed on my vehicle. I will say it did take a little longer than expected but that was because they had to wait for parts to come in, so it wasn’t their fault at all. They completed the repairs faster than other shops told me it would take. My car looks better than it did when I bought it brand new. Thank you guys and big shout out to rob for the follow ups and also to the guys who done the work. Keep it up!"

"My vehicle had been in the shop for awhile and I was told that it would be ready on that Friday. I arrived to pick it up, a little late, at 5pm. I cold tell the shop was closed, all of the employees were gone except one, Isaac, the Production Manager, he stayed late to finish up my vehicle. Normally, if you show up at quitting time people will not help you however, he stayed on a Friday after close to make sure I was able to get my vehicle and I was happy with it. I was pleased with the Customer Service I was given."

"This place is the epitome of customer service! From the moment my fiance and I stepped in, to even a week after, their team took great care of us. We drove an hour to purchase a vehicle from them and we'd do it again because of how the entire staff treated us. Our guy was Mr. Sword and he got us out of there within an hour, start to finish. We'll definitely be back for our next vehicle!"