O'Reilly Auto Parts

"Most of the employees don't know she. Told me the wrong spark plugs, wind shield and head light bulb. I recommend bring your stuff in, don't listen to what they find on the computer."

"I had to get a headlight replaced. This very nice young man named Thurman (hope I spelled it right) was very helpful with finding the right bulb and replacing it for me. Very very much appreciated!!"

"Knowledge Less people that have almost no clue. Sad, very sad that the staff has such little training. If you need oil or antifreeze everything is okay. Ask for a belt or spark plug, good luck. I wanted some Chevron fuel treatment and wanted to know if they price match. The counterman said we don't carry it. I walked back and grabbed a bottle and he was clueless. Never answered my question. Sad."

"I bought a battery to be used as a backup for my sump pump. The original battery had a green wire inserted through a tiny hole on the top of one of the cell caps. I mentioned this to the salesman at O’Reilly who knew nothing about that. Took battery home, connected the positive and negative cables and the alarm kept going off indicating the battery was low on water. Took battery back and they replaced it no questions asked. Took it home and same thing happened so I did some online research. Turns out that green probe is a water level sensor for non-sealed batteries which do require distilled water. All I had to do was attach the green wire to the positive terminal. I forgot to call them back to let them know. Long story to say they were great!"

"Thank you Nate for coming to the rescue! My car had died next door in the Fritz's parking lot. You immediately came over with a portable car charger and tried to start my car. When that failed, I purchased a battery and you installed it for me right there in the parking lot. The car fired right up, and I happily drove home. The service you provided was exemplary. Your professionalism and positive attitude is definitely an asset to the company. I have never experienced such care, concern and this level of assistance from a retail chain before! I can say that I will return to O'Reilly Auto Parts for any future automotive needs. Thank you for saving the day!!!!"