Liberty Endodontics

"John is a great provider. The billing office leaves a lot to be desired. I was told my portion of the bill after insurance before my appointment but after the appointment _______ called me and said she found out I owed more because, "your insurance website is very confusing." Essentially, she made an error and then blamed my confusing insurance website. My portion was several hundred more than I was initially quoted. She then demanded to know exactly when I would be taking care of the balance, she seemed to be pretty distressed by the whole thing. I don't know if she gets in trouble when payments aren't received immediately or what or if she was going to be held accountable for her mistake and needed desperately to make it right or what? I understand things happen but to blame others and then be so rude really did not sit well with me. I told her I would look at my finances and call her back but I decided to mail in my payment with an envelope and stamp like it's 1980 because frankly, I did not want to speak with her again. I mailed in my payment, asking her to use my card to pay half of the balance right away and then the other half 2 weeks later and I wrote the date on the invoice. I wanted to use my HSA in this way so that I would be able to make a payment on another bill I had that was predetermined unlike this one, and when she called she did say that I could break up the payments but she needed to know immediately how I would be planning to do that. Today I was paying bills and looking at my HSA when I saw that she got my card information, and proceeded to use it to pay the entire balance immediately. Let's just say I don't often, if ever, write negative reviews, it's not my style. I really don't want to use this office again, but unfortunately we don't always have a choice. I can't imagine her not seeing my note on the bill, I am honestly dismayed. My tooth feels great, I appreciate the good work from that perspective, but just disappointed in the lack of integrity demonstrated by office staff."

"I just had a root canal done here and it was by far the best dental care/experience I have EVER had. The receptionists up front, James, and Dr. Lask were phenomenal from start to finish. I will never go anywhere else for treatment if I should need it in the future. Thank you guys so much for your care!!!"

"I had to have a root canal and was very nervous going in, but the Doctor and his assistant were wonderful! It was painless and didn't take as long as expected. I was out in less than an hour. I am very satisfied and would recommend anyone that needs work done to go here!"

"I had a root canal done 3 years ago and after feeling some more pain from it, they referred me to Dr. Lask. This office got me in very fast and they were all very friendly. Dr. Lask took his time and explained everything he was doing, which helped ease my mind. I was in and out in just over an hour (I had to have the gas)... Best experience I have ever had when dealing with my teeth. And I will definitely recommend them to anyone in the future."