Dunkin'

"I give this Dunkin a 5 star review for the morning and early afternoon shifts. The closers, is a 2 star review. They're professional, and pleasant, the problem is, that my orders are generally wrong and not good. I ordered a regular coffee with the cream and sugar. The coffee she handed me was cold and she apologized, and gave me another one, but, when I drove off, I took a sip, and it was all cream and watered down coffee. I've been going to D&D for more than 30 years from Massachusetts to St Joseph, and I get it's almost closing time, but this isn't the first or third time this has happened. I don't like putting bad reviews out, but, please do better. People do pay attention, and this is a good way to lose loyal customers."

"So first off, they never have donuts unless you hit them first thing when they open. And secondly, you have to watch this location with what they charge you. If you order a milk substitute the menu says $0.50, they double it and charge $1.00. when asked about it a few times they said "That's what we were taught to do". This is the only store I've visited that does this so who knows what other shady things they do. Just save yourself the worry and go-to the north belt location."

"Ordered 4 coffees and 4 donuts on the app. When I got to the store, they had none of the donuts we ordered (were out by noon apparently) so I asked for a refund of our donut purchase price. I was told no, they couldn't do that. I asked for a gift card for the purchase price of the donuts. I again was told no. I was told they could put my name on a list at the store for a free donut next time but we were traveling through and don't live in the same town. There advice to me was to email the company and ask for my money back. This is completely unacceptable that I gave them my money and got no product in return and then they refused to give me any of my money back."

"First time in dunkin in 15 years and they didn't have any doughnuts. I placed an order on the app as a guest and I was told I could come back tomorrow. I can't cancel the order anywhere. I stopped by on April 15th. So I'm not driving 30 minutes from home to get 4 Doughnuts. So I have to go to town on Thursday the 20th and we will see if they still honor my order or not. If they do then I'll delete this review. Otherwise stay away from this scammy store."

"I live on this street. The employees or the store itself are not the problem. I go here occasionally and most of the time the lattes are good. It's the customers that block the street. I feel that something needs to be done so it fixes the problem. People are just rude! I just feel something can be done to keep their patrons from blocking people's way to get to the belt highway."