United States Postal Service

"No polite customer service, smiles and tone of their delivery when talking is too hard. I hate to go to this post office, but it’s the closest to my home."

"Great job to everyone there! My package arrived there this morning and has already been delivered. Especially during the busiest time of year for you, you all helped to make Christmas complete. Thank you!"

"I am going to post this review on both the Ocean Springs and D’Iberville Post Offices sites. Our home is pretty much the same distance from either post office, so we have used them both about equal in the past; no longer. I’ll go to Ocean Springs PO in a pinch or to drop off a letter, but given my choice, I now much prefer the D’Iberville PO. At the D’Iberville PO, you usually get a smile; you always have their full attention, and they give you thorough, complete information and suggestions on how to save on shipping. They look you in the eye when talking to you, and they treat you like a person, like a customer. More often than not, I leave there smiling. At Ocean Springs, the best I can describe it is that it is like dealing with a KIOSK machine. There is no human interaction, no helpful suggestions; you only get information if you know exactly what to ask; you are just as likely to get a shrug or a blank stare. Polite human interaction is not difficult; making another person, a customer, feel OK is not tough. Having worked in customer service for over 40 years, I know something about it, and it is not difficult to send your customer away feeling good about the experience. Now, Post Masters, when you start to blame your employees, stop and look in the mirror, for that is where the blame, or credit, begins!"

"Still not getting mail after putting in a change of address. After having supervisor confirm who I was and put in the paperwork.Come to find out they didn't confirmThey deleted my information. And I had to go back and redo all paperwork and be confirmed it's been 3 weeks since I gotten any mail."

"I had an important piece of mail come in today, delivery driver didn't even attempt to deliver it. We were home! Instead of trying to deliver it, he stayed in his truck, wrote a note saying that we missed it, and put the note in our mail box. We heard no honk, no knock, nothing. We were home! There was no since in not having my mail delivered!"