Whataburger

"I was planning on coming home and giving a decent review granted what happened but my food is hard as a rock so here you go, my honest opinion. This store is ran by managers who are incapable handling a runny nose more less running a shift. For starters if you want to eat here make sure you prepare for the length of time it takes for a sit down meal at a dining restaurant. This going through the drive through took nearly 35-40 minutes for the entire process from order to leaving with my food. So granted I see there were cars before me but it's the fact cars were leaving before me that ordered after. I only had a few items all of which shouldn't have amassed a length of a visit this long. Instead of acknowledging the amount of time it took, which I understand they probably didn't want to address that, I was just handed my food, cool, right? No, wrong, brought the food home right down the road, the stuff is hard, poorly put together, if I'm waiting that long for our food I would expect that it was mindfully put together not sloppily worked and wrapped. The burrito was that of eating a stale and hard tortilla chip. Not going to lie this was a very very poor experience. They need to get it together at this establishment, it's genuinely bad, and if management thinks their SoS time is anywhere near appropriate then they have a problem. There's a story to each problem it's up to the GM and the owner to address their pain points, right now this store is not right, they might be making money but the quality of the food they are producing is inadequate of the time it takes to receive the food. There's a whole full cycle house cleaning that needs to happen because it just seems like disorganized chaos and the ones that are paying the price are those wishing to eat at the establishment. I hope this puts some idea into what this store is lacking in service, discipline, and food quality. This place needs a turnaround. There was more to the the bad order but it'snot worth mentioning just common employee user error. The main pain points were mentioned."

"Food was excellent! Had a short wait to get food but service was great overall. Will eat here again."

"I've never had a bad experience here! The staff always seems super chill, but not lacking in great customer service. The food doesn't sit for long periods of time they get it straight up and out whether you come through drive-thru , eat in , or pick it up ! The restaurant always seems very clean and well maintained, which is hard to come by in today's lackadaisical world of people who simply do not care , do not take pride in their jobs, and do not care who knows it. Yet expect an unreasonable wage for their blatant disrespect and barely doing the bare minimum job performance. Great Job Whataburger please keep up the good work and setting a standard every other fast food restaurant should be striving for !!!"

"WOW - Great MEAT burger but WHOA that spicy ketchup is BEYOND TERRIFIC! Had never been to a Whataburger ever so Had to stop and I WAS MISSING SO MUCH. Best burger in YEARS, meat GREAT (which we all know isn't usually the case) great Fresh bun&toppings, perfect amt of cheese - but that Spicy Ketchup is NOT really spicy - just a bit of kick and brings a whole new dimension to the sandwich. I leave in the morning or I'd be going back for three to take on the long drive home to NY. No joke people - you see a Whataburger - do yourself and your taste buds a favor and slam on those brakes. I RARELY have Great food posts - but I only got the burger and it was way past any expectations. I really thought, "just another burger spot" but SO NOT THE CASE. And you're welcome, if you get there!"