Hampton Inn Richland

"I spent one night with my family and the experience was very good. The room was clean, neat, and didn't smell like cigarettes or other unexpected smells."

"Staff sure could use a lot more training on how to be cordial and respectful. Beautiful new facility but staff are minimalist doing the absolute minimum to get barely by. Worst staff we have ever experienced at any Hilton chain."

"Our experience was excellent. We just needed a place to stop for the night, and this was perfect. The service was friendly, the room was clean and very comfortable, breakfast was good. The bathroom showed a little damage, but it was spotless. Thanks!"

"I reserved here based on good reviews, but that wasn't my experience. Front desk was friendly, but not immediately available. My room was dirty (smelled like oily, dirty bodies; bed had been sleeped in; food spills/stains on credenza). Got moved to another room, but no discounts for the trouble. In fact I was charged $25 more that by reservation confirmation. Next room clean but lamp shades were crushed. Free breakfast wasn't good & worst coffee I've ever had. Asked at checkout to have manager contact me and never heard from him. Don't think I'll be back."

"Driving through and stopped here for the night, and I can't tell you how glad I am that we chose the Hampton Inn! The room was perfect for our needs with a toddler, and the breakfast was great! Food nearby was a plus! Highly recommend!"