Comfort Suites

"When I arrived, there was a sign apologizing that the elevator was out of order. I was traveling with my disabled mother so I wanted to make sure there were no steps for her to climb. We were assigned to room 107. There was noises nonstop coming from the ceiling and walls. I called the front desk and was advised that this room usually is not assigned due to the noise level because the room is underneath the boiler room. However, the agent that checked me in was new and is not aware. She said that I should speak with the manager the next morning for compensation. They offered to give me a room on the second or third floor but I explained that my disabled mother cannot climb stairs and the elevator is out of service. We didn’t get any sleep. I spoke with a woman at the front desk the next morning and she said they can’t compensate me. The entire experience was a nightmare. If I was told about the room in advance, I would not have checked in and would have went to another hotel."

"We received great service, very clean rooms, hot showers, comfortable beds, a great night's sleep, fair prices and good breakfast! We highly recommend. Pet Friendly!!!"

"Had some flight issues in Nashville, so I rented a car and drove back home. Around 11pm I was getting tired so I decided to stay in Forrest City Ar. A quick Google search, and I found the Comfort Inn and Suites. Gave them a call and book a room easy enough with a nice clerk...although she spoke way to many words for it being that late at night...got there and was greeted by a friendly staff member and check in was a breeze. The elevator was out of service which could have been a slight inconvenience but I was on the first floor. Got to my room and was very impressed....let's be honest I would have stayed just about anywhere but I was really pleased with the room. Gigantic, spacious, couch, storage, king bed. I spent the whole week at the Gaylord Opryland...and this room was probably better than what I had been in...its a shame I was only there for about 5 hours to catch a little sleep. It was clean, had great water temperature and even better eater pressure. Probably my only critique was the walls were incredible thin. You could hear everything...radios people getting ready, talking, etc. Minor inconvenience, and not worth docking a star. And all for $135. Not sure how many people have to stay in Forrest City, but I don't think you'd go wrong staying here."

"Their elevator was not working, but they told me this upfront before I made my reservation. And let me know I would be on the second floor. But the front desk clerk was very kind and courteous in explaining. I took the room and it was very nice and much cheaper than their competitor down the street with the initials HI."

"This place is really nice. The room was really big and clean! Loved the directv. The beds were soft and we slept great. Every staff member we encountered was super friendly. The waffles were great in the morning! They even had their pet trash bag thing filled. We would stay here again!"