Insurance Barn

"Don’t answer phone and I’m a customer"

"They were very helpful after Hurricane Katrina. I recently renewed with Insurance Barn Dec of 2023 after trying a different Insurance agent for two years (Price isn’t everything when doing insurance on a home). Very helpful staff at Insurance Barn. My home is located in Diamondhead, MS."

"When dealing with Flood Insurance/Hurricane insurance you have to understand that Insurance Barn is the underwriter. I have not any problems with Insurance Barn. They are easy to get in touch with and work with you. The MS flood insurance is another matter. The MS Flood insurance took a Google view of each outside of each home and calculated their square footage based on the external picture. We have high vaulted ceilings with windows on the South side that shine light in the North side of the house. MS Flood tried to tell us that our square footage was 1 1/2 times what it actually is. Calculating our house at 1 1/2 floors. Our Sq footage was calculated when we built the house after Katrina. I sent Insurance Barn the letter we got from MS Flood and sent our house plans our original Flood insurance certificate with the Sq ft and a picture of the vaulted ceilings. Insurance Barn was able to take care the matter and put our sq ft back to what it actually is. Flood did the same to my Mom who has dormers in her attic. My Mom got a similar letter within a week of ours. We sent similar info to Insurance Barn, they took care of her case as well."

"Just got our bill that's due for the next year. $1500 increase? For what? I get that you think my home has doubled in value, but this is ridiculous. Our payment has gone up around 80%. I really hope you cover everything if something happens. Ridiculous."

"Never had issues. But I never made a claim either. The only reason I switched to Coastal Insurance is because of the following: I just refinanced my mortgage from Wells Fargo to Rocket Mortgage. I explained to the representative/ loan processes that I have 2 policies: 1) Fire insurance from USAA, & 2) Windstorm through the Insurance Barn. I requested both companies to fax the policy to Rocket Mortgage. 1/2 later; R.M. rep said "I calculated the amount of your mortgage. 1st I have to say the refinance fee is (An absurd) $5,200 ... that's simply added to your principle." I said "WOW!" Then he said " But your monthly mortgage will only be $600/month !" (He knew my previous escrow payment was $960). I asked him twice if that escrow included both my taxes & insurance. Both times he replied "yes". But 8 months later, I received a notice from R.M. that my Wind Storm policy expired & that if I don't renew it immediately, they will place a higher cost one on it themselves. That was on Saturday, So I replaced it through Coastal Insurance 1st thing Monday (out of pocket) because they are just a 5 minute drive from my house. I never had plans to drop them till this predicament ! I did get a 2.5% rate though vs. 3% for just a $1K refinance fee: Dam !"