Firehouse Subs Lake Harbour Dr. 849 Lake Harbour Drive, Ridgeland, MS 39157

"I went to this place twice and each time they messed up my order i ask for no tomatoes and added a few ingredients, they never added the ingredients i wanted and they still added tomatoes, my bf went back inside and just she removed the tomatoes and gave him back the sandwich. nothing but kids work there, i never see a manager in this place, this restaurant gets a 1 star.. ima forever go to the one in madison"

"Very RUDE. Lady with the blonde braids needs training in customer relations. Wish I knew her name so I could turn her over to corporate. She doesn’t need to work around humans at all"

"Every time I’ve come here the customer service is horrible. Nobody greets you, they act like they would rather not be there providing CUSTOMER SERVICE. Everybody just walks around like they have no purpose in life. dry attitudes. a girl was texting on the phone before taking my order. i’m assuming she’s the manager, red shirt, but she acted like she didn’t wanna be there either. then she just slapped my order on the counter and didn’t even let me know when it was ready. when she finally did, she spoke low as hell and they just walked off. i will continue to go to the madison store because the people here are terrible. only reason i was coming is because it’s close to my house but i’ll make that drive to madison for better service smh"

"Second time ordering a club house sub without onions and they put onions on it everytime. The manager even argued with me, saying she watched them make my sandwich. My ticket clearly says, no onions."

"I ordered a meatball for me and a an Italian for my husband. My meatball was fine, however my husbands sandwich had NO meat on it. Very disappointing as he was so excited to have a firehouse near us."