Kroger 1167 U.S. 49, Richland, MS 39218

"Never a manager available and if you do happen to get someone to answer a call they disconnect you. If you call back, you get referred to a number with an automated message. Zero stars!!!"

"We visited this Kroger on our way to a funeral. The flowers we had ordered had been lost in transit and were not going to make it. Whitney, the florist on duty, told us she would help us out. She helped us put together the most beautiful arrangement and put so much thought into every detail, even though it was the end of her shift and NYE. We are not from MS so will probably not ever see her again, but she deserves a raise because she helped us create a beautiful tribute to a beautiful lady. Thank you Whitney!"

"Pick up is awful. I put my order the day before I wanted my pickup and got a call on my way to get my order that it wasn’t going to be ready for at least 45 minutes! Then as I sat waiting on it several other people got their orders."

"Well using the pick up service can’t get anyone to answer phone at pickup or the main store number approximately 15 minutes just in order to get somebody to answer the phone look for update on delivery status after phone call Pausing 15:55 to 16:00 not to bad after getting an answer but this definitely needs improving. Maybe just teaching someone to answer the phone in a timely manner.great employee brought items out maybe he should be moved to the call center"

"For the most part, this is a great location to visit. The pharmacy staff is helpful, and the store usually has what I need."