DICK'S Sporting Goods

"I wont get into the details but I had a situation where it was a misunderstanding so I asked for the manager, Brian came to me and we spoke about it and even though he didn't have to do what he did I was very grateful. Brain was very professional, empathetic and cared about the whole situation. Because of him I will continue to shop here. Thanks Brian."

"I wish there were 0 stars. The elderly man in the golf section was extremely rude. I was looking for a new driver and didn’t believe us. Then I was shopping with friends in a different section and he asked again if I was going to buy something very rudely and caused us to put everything back. It is a terrible thing someone like this has ruined this store for my family."

"Came in for one specific purpose, to buy a fast pitch SB bat. It was in stock as advertised on the website. The store was VERY neat and well organized. The bats were locked so I found an associate and she helped me tremendously. She went over and beyond to explain the extended warranty policy about the bat to me and offered to help me through the process. She was very knowledgeable. Nicer than any sporting good store I’ve been in lately, by a mile."

"Most of the time there is an available staff member in the vicinity for questions. On this visit, that was not the case. When checking out, one of the items didn't have a barcode and couldn't be scanned. The cashier asked me to go get another one. No big deal, just not an ideal experience. However, I can understand as they are probably making preparations for black Friday."

"It was nearly closing time when we arrived. I regretted getting there so late; feeling hesitant to ask for assistance. What I needed was literally on the highest shelf in the store. It took the coordination of two associates to get the items I desperately needed. They were kind, patient, and thorough. I was able to get everything I needed without being rushed. I will definitely be a repeat customer."