Domino's Pizza 6136 U.S. 98, Hattiesburg, MS 39402

"We ordered about 70 bucks worth of pizza back around Christmas and waited an hour and there was no progress on our order according to the tracker. We called and they said they didn’t have anybody to deliver it so they didn’t make it. That would have been fine, except they didn’t bother calling and telling us that. They just had us waiting on our food with apparently no intentions of calling and letting us know we wouldn’t be getting it anytime soon. When we called to cancel the order there was no apology or anything. I contacted the home office via email and they sent a voucher for a free one topping. The voucher was accompanied by a letter with this backhanded “apology” that emphasized that they were hiring and that I could join their team. It was in poor form especially considering their lack of communication was the cause of the complaint, not them being short staffed. All it would have taken was a phone call saying “We’re sorry, your order has been delayed due to staffing shortages.” Apparently that’s too much. EDIT: In case it’s too hard for you to understand, soliciting your unhappy customers for employment is tacky and in poor taste. When a customer contacts you about YOU dropping the ball, you don’t counter by asking them to work for you, which from the way this place is run, I would never even if I weren’t a gainfully employed adult. I don’t need your free pizza or a job from you. I’ll just take my money to a company that values their customers better. Period."

"They have gotten ridiculous on the charges for the two pizza specials....from $10 & something to $14 dollara & aomething. That might be the only thing a parent can efford for her kids to eat or a homeless person can buy to eat or someone to buy so they can eat."

"Called in an order at 5:35pm. Called twice around 6:45pm to check on order. Was put on hold 15min first call and person on second call just set the phone down until I hung up 10min later. Some girl called me from my driveway at 8:25pm to ask if she was at the right house. They suck"

"Although I was impressed with pizza, I will never ever return to this establishment. I presented a $50 bill to pay for my order and I was told they couldn’t accept it. I proceeded to ask to speak to a manager and she gave me a poor excuse why they couldn’t take it. This was absolutely ridiculous. They made me go to another store to get chance to pay for my order. I must say I’m completely dissatisfied with this treatment as a customer. This is one customer Domino’s has lost forever."