North Bay Auto

"This crook changed a battery in my car remote, but it did not work. He told me to take it to toyota. Before he touched the remote it worked sporadically but after it wouldn’t work at all! I took the remote to the key shop in Slidell. When they opened the remote it was broken in three places and they showed it to me. The prongs holding the battery in place were broken off and there was another piece broken off completely loose. The key shop advised e to notify the business that replaced my battery that they broke the remote and should pay for a replacement. I called Bill at this business and told him the situation but he denied fault. (Of course!) he claimed the remote was broken before he replaced the battery. Well why would a reputable business charge me $22.00 to replace a battery in a BROKEN remote??? Note: the Slidell key shop and AutoZone only charge $7.55 and $7.95 respectively. But they both admit if the inside of a remote was in pieces they would NOT replace the battery! They would recommend replacing the remote."

"Super helpful staff, very friendly. Helped me when I was desperately needing some repairs on my car, they were able to fit me in and get things taken care of promptly. Will definitely be a life long customer. Thank you all for your help."

"We needed to run a diagnostic on our car during our road trip to see why the check engine light was on. Not only were they able to do that within 15 min but they did it free when we realized we didn’t need an immediate repair! Great and honest mechanics! Thank you Sophie and Bill!"

"I was recently passing through the area and discovered low tire pressure and found these folks nearby. I read the reviews and headed that way. A very helpful woman helped us and took the tire off and replaced a stem valve stem cheap. Before I could tell my husband about the friendly reviews I read, he told me they were super nice and helpful. I’m glad we stopped here with these honest people."

"My girlfriend and my sister were recently traveling with my pick up truck from Arizona to Florida and then the middle of the night they broke down with an alternator problem. They got a room and laid out for the night when the shop opened the next morning they had the truck in and out in a matter of an hour or so had my ladies back on the road safe and sound I can’t thank you enough five stars! All day long thank you very much, you don’t know how much comfort you brought me"