KFC 3198 West Northside Drive, Jackson, MS 39213

"Went to the drive through around 1:30pm today. And was refused service due to shift change. Was told I couldn't sit at drive through either, that I had to leave. I have never encountered such at a fast food. Nor the rudeness. Took my business to the competition. I'll not be going back there. And will NOT be recommending that store to anyone. Being rude and refusing service is not a way to attract business !"

"They are lazy, need a whole new morning staff when they don't want to work they say they don't have what you want or wait 15 minutes"

"Only go there on occasion and I have never had an issue. The food is always hot and fully cooked. The service is usually good, at least when I go."

"Worst place ever. I ordered online an 8 peice chicken 2 mash potatoes and 1/2 gal drink. After awhile the delivery driver is calling me to tell me that my order was changed. Now I am getting 8 piece chicken 2 fries and 4 bottles of water. Still charged the same amount but the store did not call to inform me of the change. It took me 4 attempts to reach someone in the store the lady I spoke with claims she was the manager and gave me a line of bs on why they didn't call me. If I would have know I would have canceled this order and got my food elsewhere."

"I didn’t have any option for a less than 1 star rating. Placed my order at 8:24 was told it would be 16 minutes for spicy chicken. At 9:00 I’m still waiting for my order. Either they can’t tell time or customer service at this location is extremely poor. There was no sense of urgency. There were 4 to 5 people working and it took 42 minutes to get 3 bowls and 10 pc bucket. Then the dude the brings me the order tells me here like I’m inconveniencing him. No apologies for the poor service at all. Close it down send everyone to 2nd grade to learn to tell time and boot camp for customer service. If this type of service is common corporate will eventually shut it down."