Charter Medical

"Terrible customer service. If you are looking for cpap supplies or support, look elsewhere. The women at the front are unhelpful and unfriendly and argumentative. Clearly, the values listed on their website are not values they believe in or demonstrate. From their website: What Is Important To Us Compassion-Show sincere care and kindness toward those we serve. Accountability-Take responsibility for our actions. Respect-Treat everyone with dignity. Excellence-Through innovation, teamwork, and individual initiative. Smile-Always friendly."

"Everyone at Charter has always been very friendly and attentive when needed. Even with recent shipping issues and supply chain issues that have effected everyone, they have still managed to go above and beyond for their patients. Highly recommend."

"Mr. Gray and staff always take very good care of me. They have never let me down. Even when my insurance has let me down, they have always picked up the slack with a big smile on their faces. I couldn't be more thankful, and will always recommend them. Thank you."

"These are the nicest people! Always have what I need and take care of it promptly. My home air condenser died this afternoon and in 30 minutes Greg had me a new one to my house. Which is a 25 minute drive from Oxford. They always bring me anything I need quickly and always seem happy to do it!!!"

"So far I've had no luck getting these people to help me get my oxygen bottles replaced/refilled and they have never returned a call. Even after I started leaving message after message They still will not respond and will direct any calls to their answering service. WHY are you ot holding up your end of the deal that YOU agreed to? WHY am I not able to get oxygen when you know full well you agreed to keep me supplied in filled tanks? It seems that Charter Medical would potentially let their customers die rather than bring them O². I would NOT recommend Charter Medical to anyone, including my enemies."