Pizza Hut 612 U.S. 82, Indianola, MS 38751

"By far the weirdest experience I have ever had at a restaurant. Arrived to pickup an order of wings and pizza that I placed over the phone. Decided to park and go in because the drive thru was about 7 or 8 cars deep. It was dark and a fella was yelling at someone else in the corner of parking lot so I hustled in. Inside two other people were already waiting to pickup. No one was there to help us. At the drive thru window three employees were huddled around what appeared to be a frozen computer screen. Employees were in and out of the kitchen but never coming over to help us. After waiting about 10 minutes, there was a knock at the door which now appeared to be locked. We learned later that the computers were in fact down and the door was apparently locked so that no other customers could enter. Finally I got the attention of a worker to ask if we could pickup our order. She look and look but never brought us a pizza. She disappeared so I got the attention of another worker who after asking our name, disappeared for several minutes only to reappear with a small container of wings. Too small to be our order of 3 dozen. She left again after asking for our name again. After about 20 minutes of questions that we either not answered or something barely mumbled, an employee appears with what looks like our wings. But what about the pizzas? Still missing. Finally we asked where are the pizzas? Are they made? Are you going to make them? If no, can we at least take the wings and pay you for them. Could not get the employee to give me a straight answer. Now more and more people were coming in demanding their order, I can only assume after waiting for a long time in the drive thru. Anyways we decided to leave for our safety. We left without wings or Pizza. I felt bad for the door dash guy that was waiting with us."

"My worst experience ever. Stayed in line for 45 minutes only to get my food and it was cold and hard."

"This place needs to close down or find someone else to own it or run it. They are absolutely horrible. They never have delivery drivers, so I am wondering why they still have that as an option for ordering. My wife ordered our food tonight and was called back and told they had no dough to do a New Yorker pizza because all of their dough already had sauce on it and once again, they advised her they had no driver for delivery. How do you run out of dough? You are a pizza place!!"

"Extremely helpful customer service. Using rewards, placed order at this store by mistake. Mgr quickly helped transfer order to Starkville, MS location w/o having to cancel, reorder or lose rewards points. No delay, no hassle, Extremely helpful, friendly."