Walgreens

"Very sad to see how poorly this Walgreens is run. Constantly out of stock of common prescriptions. Very poor communication and efficiency. Who ever is in charge of the pharmacy here should be embarrassed. Shameful!"

"Whole Pharmacy crew was completely useless, but Emanuel was the worst. I scheduled vaccination, then called to confirm before I left to ensure they had the vaccines. They confirmed they had them. I showed up and they didn't have them. Wasted my time. When I shared my displeasure, they walked away. Worst customer service ever!"

"I feel for the people in this community. I lived here for a couple of months, and used this pharmacy - I still come here on occasion because some refills are connected here through the app. I don’t know if it’s a staffing issue or management, but every time I’ve needed a refill, they have made a mistake, or duplicated my account, blame me for their errors, or come up with new rules and regulations that only seem to apply to this store, making it harder to get refills on time. I’ve been quoted numerous extra steps that I need to take to fill a prescription that other Walgreens in richer neighborhoods don’t require of me. The lines are always very long, and staff are often rude and arguing with their customers who are clearly at a disadvantage and not trying to cause problems. This is an example of a store in a poor neighborhood that perpetuates the problem. I feel for the people who live here who don’t have the means or ability or the know how to choose another Walgreens."

"Literally asking me to leave my scooter outside to get stolen when I just need to run in and pick up my medication. Not even allowing me to just leave it by the front door. So I guess I just have to live with no medication until I actually have time to stop by again, without my only means of transportation. :) That's the sort of experience a person should have at a pharmacy, right?"

"DO NOT GO TO THIS PHARAMCY If there was a zero star option it would be an easy 0 stars. I got a prescription put in through a doctor TWO WEEKS AGO. This medication was for pain. I got a text from Walgreens saying my insurance wasn’t updated. Which was a lie because I did that the last time I picked up a medication. Online it said no action was needed to I didn’t do anything. The next time I checked online for the status of the prescription it wasn’t on my account at all anymore, I called Walgreens a week after the first fill request and they told me they couldn’t see the prescription on my file so I had to put this in again. The person that I talked to said they had my insurance on file so she didn’t know what the problem was. Then filled the prescription for me saying it would be ready next day. Then I received a text saying they were out of stock and they would contact me once they get more. Another week later I called to check the status and again says I have no prescriptions, I get in contact with the pharmacy and they tell me they were never out of stock and they didn’t have my insurance information. Since when do they not contact you for stuff like this?? This is medication not a for fun thing. They told me over the phone that I can come anytime to pick it up, so I head over immediately due to the pain that I’m in and BEEN in. The First Lady I talked to was very nice and seemed to be new. They needed my insurance information so I had it pulled up on my Phone. Two ladies took my phone to put in the information but then started scrolling through my pictures while giggling right in front of me. Then one of the managers of the pharmacy was cleared annoyed at the employees. Mid way through someone else started helping me and I had to answer questions I had already answered. Then they tell me they only have HALF of my medication for my prescription so i had to choose to either pick up half now and half later or all later. So now Ive been waiting 15 minutes when she says she only has 15 out of the 90 pills I was suppose to receive. Didn’t notice this until I sat down in my car but my address is wrong on file, which I know ive changed multiple times to the correct address. this place is always behind and rude. They need to train their employees without hostility. And have better communication for peoples medication."