Mess Maid Right NW 2820 Southeast Powell Boulevard, Portland, OR 97202

"We've used Mess Maid Right NW for a couple of on-demand cleanings. Their online booking is nice and convenient, and their cleaning staff has always been friendly and professional. We had a pair of cleaners by the house yesterday, and they went out of their way to be helpful in a couple of ways, including replacing a piece of silicone trim on a shower door that had fallen off days prior. Easy recommendation!"

"They clean well but don't take care with your items. On multiple occasions I had handmade knick knacks that were essentially destroyed after cleaning. Even worse, the parts to even attempt to repair them were disposed of. The cleaning staff did not appear to report any damages to the front office (or to me when I was home in the other room) and the woman who responded to me when I reported the situation in frustration was passive aggressive and did not seem to care. She suggested maybe they were accidentally swept up because they were under things when it was a glass on my counter, an item on my desk, a figurine on the back of my toilet, etc that were clearly handled roughly and/or dropped. They did offer to "buy me a similar replacement" when I contacted them, but since it wasn't available anymore all I could do was ask for monetary compensation, which they made a point of removing the $12 shipping from the total, even though it was the only item I purchased from this store. I enjoyed their cleaning for a few years and they generally did a very good job of vacuuming and wiping things down, but if you have any irreplaceable or sentimental items I would urge you to think carefully before hiring this company. They will not take responsibility for them and will gaslight/be condescending to you for being frustrated."

"I was surprised at how attentive to detail my cleaners were. I had a mess at my airbnb rental and needed to get someone in rather promptly before returning the property, found Mess Maid in the area and was able to get a same day service. Martha & Jans arrived with cheerful attitudes and worked efficiently and respectfully. I would recommend them in a pinch for a quick job or for a more thorough service!!"

"So, I've been a big fan of this company, their cleaning teams, and how they've supported the regular rotation of guests that come through my property. In more than two years, there have not been any scheduling mistakes, and the level of cleaning quality is very high. They also go the extra mile when I really need something odd. I really cannot say enough, very professional. They really know what they are doing when it comes to maintaining a clean property. Their carpet shampooing is also PERFECT, and I have high standards!"

"Mess Maids did an amazing job for us in Portland. This was actually our first time ever to use a cleaning service. We were a little uncertain and didn't know what to expect, but the cleaners were nice and courteous, answered all our questions, and just really left our home looking spotless. There was even a nice followup email asking how service was."