Petersen Plumbing

"Petersen Plumbing was amazing to work with! They will be my only plumbing company from now on. We had a gas valve that needed replacing and they came out the next day! Prices were incredibly fair for the fantastic work the team did! They were knowledgeable, tidy with their work, and went above and beyond to help me with my problem. I can't say enough wonderful things about this company. Highly recommend!!"

"I really don't like giving out bad reviews, but I'll make an exception for this one. Petersen Plumbing originally came out to unhook our old sink, then came back out to hook up the new one. Part of that process was disconnecting and reconnecting the dishwasher. Everything seemed to go fine until the following day when we came home to a squishy floor. After an emergency call to Petersen, they sent out a team the following morning to investigate and found a leak from where the supply line connects to the dishwasher. But instead of fixing it, they said it was a faulty L joint and they wouldn't work on it so we'd need to call an appliance repair person. They, however, would not take responsibility for said leak because it "wasn't a part they worked on directly". So we had to call our home insurance company and had a water mitigation team come rip up half our kitchen and dry everything out with fans for two weeks. In the meantime, we did have an applicance repair person come out to fix "the faulty L joint", but he said it likely wasn't a problem with the joint -- it was using an old, copper supply line which are prone to leaks and was likely leaking due to someone yanking on the line during the connection process. He wouldn't touch it and recommended that we have a plumber come install a braided steel line and hook up the dishwasher. So we did. I literally just got done having Precision Plumbing install a braided steel supply line and reconnect our dishwasher -- no qualms, no issues. They even installed a new L joint just to be thorough. No hassles. So at least our dishwasher is working again, though we still have a ripped up kitchen and thousands of dollars in damages to deal with. TL;DR - not only would I not recommend Petersen Plumbing, I will actively tell everyone I meet not to use them. UPDATE (in response) - You disconnected the drain to the dishwasher and capped the supply line, but you didn't fix the leak that you caused -- you told me you wouldn't and couldn't. But the most important point here is that you didn't even take responsibility for it. I understand people miss stuff and make mistakes, but you had a chance to make it right and chose not to. I paid you almost $500 for the original job because you're supposed to be plumbing experts, licensed, and insured. Why TF should anyone pay you that kind of money if you're going make a mistake and just say "well, it's not our fault, but that's what home insurance is for"? And that's pretty much exactly what your guys told me."

"I wish I could give more than 5 stars as today we had Tyler and Justin come out to do a tub install and a bunch of other plumbing work. They were absolutely AMAZING! Tyler came out and gave a quote the day after I called in and fit us in only a week later and added on extra work last minute. He was extremely easy to contact and communicated everything. They got done early and cheaper than expected and did fantastic work. I have no idea how much they make but I hope these two gentlemen get some raises because they deserve it!!! Great work Tyler and Justin, we’ll be scheduling more work very soon!"

"I have never written a Google Review for anything before, but I must break that streak to say that Tyler from Petersen Plumbing is my new best friend. I have had an insurmountable number of plumbing issues in my house this past year and dealt with several plumbing companies, but Petersen is by far the best. I even created a contact in my phone for them. Plumbing issues are never very fun, but Tyler is always on-time, happy and very polite. He also explains the issues very well to people who aren't well-versed in the plumbing field, and answers all my plumbing questions. Thank you Tyler."

"In less than an hour, Wade #61 and Jeremy #71 from Peterson Plumbing/Austin Plumbing , Eugene, OR replaced my kitchen faucet, replaced the undersink disposal, and two requests in my bathroom. They were terrific! Both Wade and Jeremy were engaging in conversation and taught me a few things about plumbing. I am happy to endorse their expertise and will call them 1st for any plumbing needs. Thank you for the education! 10 stars!"