Prairie Road Automotive

"I cannot speak highly enough of Prairie Road Automotive and the staff there. We have now taken our vehicle there multiple times and have received only the best customer service. They are truly caring and look out for the best interests of their customers. The price has always been fair and service time is reasonable. We will continue to take our vehicle(s) here in the future and truly appreciate the work we've had done at Prairie Road Automotive."

"The customer service here is all you can ask for and more! My driver side wiper blade stopped working this morning. Donavan had me stop by to see if it was an easy fix. Turned out it wasn’t, but they got the parts ordered same day and I was told most likely be fixed Monday. Got a call this evening and they got it fixed sooner than expected! Best auto shop in the Eugene area. Donovan gives you that old fashioned customer service, that makes you feel really cared about. And thanks to Laurie for the ride back to work I really appreciate all of you!"

"The entire team at Prairie Automotive are consummate professionals. Their courtesy and communication are beyond vocabulary to describe. I had been struggling with my previous mechanic for over two years, and they were able to diagnose and provide options and solutions in a short window of time—and execute them seamlessly. I will never trust any other automotive shop other than these guys and I hope you all do the same! Everything was well documented, with photographs, I never needed to seek information from them, and I was always briefed and kept in the loop. These are the people to trust."

"Prairie Road saved me! My car broke down while passing through Eugene. I towed it to their shop over the weekend while I continued my trip. Prairie Road quickly diagnosed the issue, repaired it, and at my request, took care of a few other issues I had been deferring. Prairie Road’s communication was top-notch, and they finished the job(s) on time at the quoted price. Considering the car was going to be driven to California immediately upon pick up they did an extended test drive and identified an additional issue that required adjustment. Finally, they accommodated me by delivering the car outside of normal business hours. Anyone requiring car maintenance should feel confident in having it performed at Prairie Road Automotive."

"Very impressed by my first visit to Prairie Road Automotive! I originally booked the synthetic oil change for my 2014 Subaru Crosstrek Hybrid over the phone. The phone rep informed me that they were offering an oil change & inspection special for 54.95. That sounded great to me, so they scheduled me for a couple days out. I’ve been looking for a local mechanic for a while that is close to where I live. The staff members were very friendly, professional, & organized! They finished my service in an hour & gave me a thorough break down on suggested future repairs needed. :) 5 Stars!"