Petco 3811 Center Street Northeast, Salem, OR 97301

"I brought my tiny elderly cat in to be euthanized in late December. The staff was kind but the experience was troubling. The process itself took an inordinately long time and my cat suffered. To start, I think that the medications used were too much for my cat’s small size. The sedative made her vomit violently and it seemed to take forever to get an IV into her vein. I spoke to an outside vet later, who told me that she believed the protocol used was not all it should have been. She seemed troubled herself. I offer this review in the hope that Petco will re-examine its protocol for euthanizing small animals. I’m sad to think my cat suffered unnecessarily. Katherine Daniels"

"They staff were very attentive and helpful, no complaints there. However, the frozen fish food section was severely understocked. Being that it is frozen items with a long shelf life, it should never be unstocked."

"I needed a new groomer for my Daisy the Doodle. A friend recommended Sarah at Petco on Center St. I'm glad she did. The check-on process was easy; they were efficient and thorough. Sarah listened attentively to my instructions and the end result was exactly what I wanted! I don't know how to upload her photo, but I assure you she's the cutest mini labradoodle in town ;-)"

"My son and I both used your store bathroom and it was disgusting! By far one of the filthiest bathrooms I've ever used. It was obvious that it hadn't been cleaned in days or maybe weeks. It stunk really bad as well. The sink was disgustingly dirty, as was the toilet. There were no covers for the toilet seat. I didn't want to touch anything in that bathroom, including the faucet to be able to wash my hands. Unbelievable!"