U-Haul Storage of Clackamas Town Center 11811 Southeast 82nd Avenue, Happy Valley, OR 97086

"I returned my uhaul but the. When emptying it out into my car discovered I didn’t have enough room, so I got permission to leave the remaining stuff under the stairs of the storage lockers. I left my drivers license so they would know I was going to come back. Well something happened and I didn’t make it back until 3 days went by, they had thrown my things away, which I understand as it was 3 days- but my drivers license was gone , missing, not in the safe where it should have been. The employees were not helpful and I had to wait almost a week for answers. I am finally told that the employee cut up my drivers license and threw it away!!!! He probably just said that and it went home with him. Who knows? On top of that they won’t pay to replace my license that he admitted he destroyed !! Nor is the employee facing any kind of reprimand or discipline?!!! How is that right ? So my license was either stolen or destroyed ! I recommend avoiding this uhaul as the same thing could happen to you"

"The two people who I interacted with were professional, friendly, and quick. Everything I want on a stressful day. Thank you I would give 5 stars but I hate U-Haul’s gas scamming policy."

"Everyone was pleasant ,kind ,courteous ,and professional to deal with . Would highly recommend to others and use the service again . 5 Stars !!! Ken Rowlett"

"Please stop trying to shiest and cheat customers with your already broken, damaged, and beaten up equipment just because they elect to not get insurance. That isn’t an invitation to charge 10x the original quoted cost. Also, go back to the “X” marked circular stickers. Your photo dispute process is bull and I was unjustly charged because of it. STAY AWAY FROM THE 82nd AVE LOCATION (CLACKAMAS)!!!! First photo is my return photo - after hours.(NEVER LEAVE EQUIPMENT AFTER HOURS, THEY WILL CHEAT YOU!) Second photo is the damage they likely caused and are blaming me for. (WITHOUT HAVING PROVIDED THE ORIGINAL INSPECTION PHOTO, WHICH SHOWS THE DAMAGE PREVIOUSLY!)"

"I've been coming to the Town Center location for years. The service is excellent, the equipment is always clean and in good condition, and the lot is large and full. Also, many of the same employees have been there since I've been renting. Always a good sign when there is very little turnover. Happy staff = great operations = happy customers."