Forrit Credit Union

"Highly recommend, after being a member of IQ for 16 years, getting the run around, multiple people, I was recommended to Callie and Forrit. They helped me with what I needed right away, the same person handled my membership, account, loan, it all. Very grateful to be a part of this Credit Union and looking forward to working with Callie for anything I may need in the future. Thank you!"

"I used to brag about this bank being great to have. Not I don't even mention I bank with them. Getting my paychecks Thursday around 2:30-3:30 is great. Really made it easier for my to do my grocery shopping before the weekend rush. But now I can't pay for anything. I get its a credit union and not all of them do temporary cards replacements till your new official one comes in. But it's inconvenient with this bank. I emailed them on a Monday about being concerned that I purchased something weeks ago from a company that when reading reviews about they weren't legit. When Friday came around, I had card fraud happen and my account drained. Which only the company I bought something from could've been the culprit. So we had to start the process of fraud charges, then order a new card which will be 7-10 business days. They normally don't take long but of course with the new bank name and new/old staff taking over nothing with them has been the same. Here I am 14 business days and 20 days in total without a bank card. Now they have to investigate where the card is by locating it and if they find nothing I have to wait an additional 3 business days! Might as well say another week. At this point it would've been quicker for me to close my accounts and transfer to another bank and get a temporary card through them and be back on track. Which I will begin doing. I can't bank with a place like this anymore. They made it difficult to obtain a loan for a vehicle months ago, then now make it difficult to pay my bills. Then every-time I end a convo with them it's "have a great day" like yeah i'll have a great day after I just had card fraud happen and lost money and my card."

"Absolutely, hands down, THE WORST experience I've ever had with a financial institution. Outdated, difficult to use website, customer service agents take forever to answer the phone and then hang up on you halfway through so you have to call back and start all over. The branch is randomly closed for no apparent reason and no notice. DO NOT put your money here if you ever need a wire or a cashier's check, you'll never get it."

"I have been a member of USAgencies Credit Union for over twenty years. The employees have always been courteous and helpful. Recently, I had a legal problem regarding securing canceled checks from several old years. The ladies at the counter could help for recent years and asked for assistance with their Supervisor . Supervisor Cindy provided it with above and beyond assistance requiring in-depth skill. She solved my problem in securing copies of these old checks. It solved my problem. Thanks, Cindy!!"

"Possibly the best financial institution I have ever dealt with. They are polite, and understanding, USA GENIES always tried to help me with my loans and they were always understanding if I needed to help with loan payments. Everything is convenient they will help you with everything over the phone and there are no outrageous fees. They are great!"