Walgreens

"Had to wait a long time in line to pick up a prescription. No onec ook notice and there was only one person at the counter. I saw other pharmacy techs who had worked the counter and at least one of them should have worked the counter. I complained and was told they are doing the best they can. I asked why there is only one person working out front. The pharmacist said sometimes there are 2 but they are short staffed and doing covd testing and vaccinations. Odd that I saw other techs walking around. I'm really not satisfied with the bad customer service. My back was hurting waiting so long and i am caring for my husband and can't be gone long. Since this review, I've noticed how slovenly in appearance some of the pharmacy techs are now. The guys need to shave and fix their hair neatly like mature adults would in the work world. After all, they are serving the public."

"The staff is very friendly and they helped me get a discount on my prescription, this time there was no parking thanks to the church next door,"

"Sudafed PE does NOT work! I just learned the FDA recently declared it ineffective, and that many doctors and pharmacists have doubted phenylephrine's effectiveness as well. For effective anti-congestants it's hidden behind the counter at the pharmacy. I actually spoke to one of the women who works at the pharmacy and she said nothing about that. Like okay, I get that you're hired by Walgreens and don't want to inform customers that they're about to waste their money for a drug that does nothing, but AT LEAST say that you have pseudoephrine behind the counter and offer it to me. But I guess you don't care about patients. If so, then work in another field. I’m just a customer, I assumed that I was getting the real Sudafed that actually works and had no idea that I was going to waste my hard earned money on a useless version. Second, shame on the Walgreens corporation for continuing to sell an OTC medication that has been declared by experts to be useless."

"I had originally scheduled a COVID and Flu vaccine through the Walgreens located in NE MLK Blvd, however that appointment was cancelled at the last minute. Although this was frustrating at least that store had the decency of calling me to cancel before heading there. This store however didn't event call or send me an email. I don't drive and getting to Beaverton from Portland can be a expensive. I needed a COVID vaccine and flu shot because I was heading to Mexico and wanted to be immunized. When I got to the pharmacy I went to the area where the shots were going to be given only to realize that the pharmacy was closed. I asked to speak with the store manager to see if he would be able to do anything to ameliorate the situation. Apparently he was on his break and the employee who was assisting me told me to try the other Walgreens in the area. I explained to the employee that this was the second cancelation that I had and that Walgreens website only showed this location as the only one in the area that had openings for vaccines. The employee simply told me there wasn't anything they could do. I left furious having to spend another 40 dollars on Uber to get back to Portland. I decided to call the store to talk to the manager after returning home, the manager was rude didn't even let me finish my sentence before going into a dialog tree about how it wasn't his responsibility as the store manager to cancel pharmacy appointments. Really, you see people on the pharmacy schedule and don't bother to call them to cancel. Very unprofessional. I had to report the manager and the store to the corporate office. Only after this did the manager have the decency to call me back and leave an apologetic message, probably to cover his tracks. After this awful experience I cannot recommend this store or ny other Walgreens."