The UPS Store 16055 Southwest Walker Road, Beaverton, OR 97006

"Excellent customer service by Fathima! She went out of her way to help me out and locate my package. This was the best experience I have had in any UPS store . I will definitely make sure to visit this store again for all my shipping needs ~Arun"

"When did you guys start charging for the shipping labels? I have no issue with paying, but to send someone away because of the label isn't scanable and not offer to print at a fee is poor customer service. I had to come back and say you can print it, then she says yeah at a fee. Like make that an option not just say oh, we can't take it. And your guys printer sucks"

"The WORST UPS store I have used. I had a medical delivery that was never delivered to my apartment that I had to pick up. I also asked how I can make a complaint because I was home all day and no delivery attempt was made. This package was my MS medicine that costs over $70k yes $70k with out insurance. It has to be kept cool so it has likely expired. I asked how I could make a complaint and was told well maybe you could call a 1800 number? Before I could say anything else she moved on to the next customer and was clearly annoyed I was still standing there. So now I have two complaints. Sketchy delivery practices by this UPS driver and the most unempithetic store employee I have ever met. So maybe I can't change anyone else in how they do business with you but this is the last time I will do business with this store and I will make sure my medication is delivered by FedEx."

"The man working at this location (~8:50AM 10/17/23) would not accept an Amazon return since the boxed item didn't have a previous shipping label on it. I explained that I ordered two of these items and both were originally shipped in a single large amazon packaging box along with other items. One of these items was defective and Amazon sent the replacement without Amazon packaging, which is how I was returning the defective one. So, why the negative review? His attitude. His response to my explanation was "Well then why don't you ship the other box that had the label?" What a jackass response and one in which he was clearly suspect of my explanation. So, I’ve attached a picture as proof I was actually telling the truth along with this 1-star review for bad customer service and bad attitude. What an unnecessary hassle and waste of my time. Avoid this location."