Woodbrook Apartments 3295 Felina Avenue Northeast, Salem, OR 97301

"We've lived here for close to three years. The apartment complex is quiet and well maintained. The area is pretty safe, and the office manager is friendly and responsive. The apartments themselves aren't the most luxurious, but good management has made this one of the best apartment complexes I've lived in."

"These apartments were great for my fiancé and I. They are pet friendly, have full size washer and dryers, friendly neighbors and management, and a quiet community. Never had any issues with noise! When our freezer broke management made sure someone came by the following day to check it out. We loved living here, and stayed over a year, we only moved after having our baby to upgrade. But the time we spent there couldn’t have been any better!"

"Best experience I have ever had living in an apartment complex. Lovely creek running through the complex. Quiet with nice neighbors and friendly onsite management. Animal friendly. Comes with full washer and dryer. I recommend this complex to anyone who is struggling in the current rental market, this place saved our family and we were happy to call it home. I met many other neighbors who had lived there happily for years."

"The apartments are nice and quite large. Come with full size washer and dryer. At this time no extra charge for water or trash. A quiet and clean complex. The problem is the management company is in Portland. The manager does not live onsite. Office hours vary so it can be hard to catch the manager either in person or on the phone. Main office often overrides managers decisions which is frustrating for tenants and manager alike. The deposit charged is extremely reasonable, but the monthly rent has gone much higher than what these plain and simple apartments are worth. When I lived there it was a pleasant experience."

"Management is not caring for circumstances that can arise tenants. I got my new car towed from the general parking because I did not have a parking permit in it yet- I had no warning and no mercy- I paid 250$ to get it out and was told to get the permit ASAP. I informed them that I was headed to Cali for a family emergency and would get it once I was back. I got back last night past 5 so the office was closed, I decided to park in my coveted parking spot that's reserved for me and my roommate. At 1am this morning a tow truck began towing my car and I explained "you guys towed this a week ago and I only just got back from my trip, please I will get it in the morning." Despite the explanation I received no mercy and they took my car. I cried and cried because this was the second time and I had no way of paying for it again after paying to file custody papers for my son. My mother calmed me down on the phone and told me that since I do indeed live there and pay rent on time that management should be willing to have my car returned with no fee. The next morning the situation was brought to the managers attention and she denied helping me. She had the ability to tell the tow company to release my car but she CHOSE not to. I honestly thought management would have some mercy after knowing my situation and I'm still disgusted in realizing that they do not have my back. If you want to feel cared about in a happy community I highly suggest looking elsewhere."