Kaiser Permanente West Salem Medical Office

"From the laddies at the desk who had everything prepared to our Au.D Katherine T. Cox. She set us up with the hearing aids that best fit my hearing need and budget. She really knows her business and was so kind in answering our question. She was a blessing. We didn’t need to look and further. She was great."

"Dr. Katie Cox is THE best! She is knowledgeable about hearing aids, and the intricacies of learning how to use the Oticon brand. I am not a high tech person, and Katie made it easy for me to understand my hearing loos and how to get the best service from my new hearing aids. I am familiar with another brand that I used previously, and having helping hands and understanding from Katie, creates a place for me to feel empowered moving forward in this next journey. Plus, Katie is fun to talk with! She understands the needs of this professional musician with particular requests! Thank you, Katie and thank you Kaiser!"

"So helpful having a Westside location! Everyone is here is warm and helpful! Great visit except for one thing…it needs a pharmacy. Now I have to go out to north Lancaster. Can we look into reopening this pharmacy?"

"Dr.Ochoa truly cares about her patients and asks meaningful fact finding questions. She is not afraid to run tests, check on possible outcomes, discuss treatment routes and options. She is so kind and patient. She doesn’t rush or push me out sooner than I’m ready. I feel genuinely cared for and as a new mom of two babies I couldn’t have asked for a better experience."

"Felt seen and supported and this is before seeing the doctor. I believe the nurse that checked me in is Veronica and she was extremely friendly and helpful. Although this location doesn’t manage primary care, I wish they did because the care team here is amazing. Dr.Cheryl was patient and attentive. I feel like I will finally get the help I need"