Oregon Medical Group - West Eugene Medical Clinic
4135 Quest Drive, Eugene, Oregon, United States
About the Oregon Medical Group - West Eugene Medical Clinic
Oregon Medical Group - West Eugene Medical Clinic is a leading healthcare institution located at 4135 Quest Drive in Eugene, Oregon. Our clinic offers a wide range of medical services provided by experienced doctors and healthcare professionals. We are dedicated to providing high-quality care to our patients in a compassionate and comfortable environment. Whether you need a routine check-up, specialized treatment, or ongoing care for a chronic condition, our team is here to help you achieve and maintain optimal health. Visit us today to experience personalized and comprehensive healthcare services.
Photos of Oregon Medical Group - West Eugene Medical Clinic
4135 Quest Dr, Eugene, OR 97402, United States
Opening hours of Oregon Medical Group - West Eugene Medical Clinic
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Oregon Medical Group - West Eugene Medical Clinic
"After waiting for a November appointment that was scheduled in July, the doctor I was to establish care with canceled the morning of the appointment. If I were to cancel that late, I would have still been charged for that appointment. I was able to reschedule with a PA (who was actually wonderful and none of this review pertains to her.) I needed to get lab work done and also speak about my mental health. The clinic called to schedule my follow up with the physician who had late canceled my first appointment. The next appointment date came and the doctor once again canceled the morning of. This appointment was to get referrals for mental healthcare options and speak about possible medication to help with those things. I decided at the point that 2/2 appointments late canceled by the same physician was not something I was interested in entertaining. I would also like to note that when I got the MyChart results from my lab work, they were accompanied by a message from a PA I did not know or had ever worked with chastising me about the results. I don't think I consented to just any caregiver looking at my information and sending follow up messages when I had no interaction with them. I would not recommend receiving care here."
"Only one visit so far, but far too many unproductive follow-up calls. Dr. Smith seemed great, but overworked (was only doctor on site that day, and they were all running late), staff on the phone have been not at all helpful or sympathetic or useful. Actively refusing to do what the referral clinic says they need to do, even when that's just make a phone call. Might need to look elsewhere. Getting sick of calling more than once a week, getting different answers, getting blown off, getting excuses the other clinic says are invalid, and even getting hung up on when I disagree with them based on what the other clinic said."
"I have been at this clinic for four years. When I first started here, I had Dr. Kwong, who was a knowledgeable and accessible D.O. When Doctor Kwong left, my PCP became Dr. Flynn. When I came in to have my first appointment with her, I should've known something was up. I was informed that she was booked 6 months out, which was concerning. In the last year, I've only been able to see her twice, and the last time I had an appointment, she was dismissive of doing any lab work until the first of 2024, which to me indicates that the clinic is only concerned with collecting money from patients, as they can then use my deductible to have me pay for all the lab work. She also chose to put me on Prednisone for a sinus infection, rather than sitting down with her patient and going through all the possible options. I have had to push to get two blood draws done that are required for a pre-diabetic program I'm in, and I also want a thyroid function test done as well. I messaged Dr. Flynn via mychart about the thyroid test on Monday, and then did another message yesterday to find out the status. Response? None, just crickets. I'm currently weighing my options, and strongly considering getting a second opinion, and looking elsewhere. I also at one point had to let the clinic know that ignoring and non responsive emails to patients with health issues is grounds for legal action and medical malpractice. I am impressed with the staff at the West Eigene clinic, especially in the physical therapy department. They have helped me immensely. Wish I could say the same for my PCP."
"My physical therapy experience with Kristen and Lisi has been wonderful, and I've made a lot of progress after a shoulder injury. Everyone in the PT wing seems very friendly, and the environment is positive. The spaces are very clean, but I wish the PT facility was bigger overall. It feels very crowded in the main room at times, and the individual rooms are also small, which makes it hard for them to move their furniture around as needed. As a side note, I love the aquariums, but wish somebody more knowledgeable in fish care was caring for them. The types of fish being kept need more room. One of the black angelfish is aggressive and always chasing the other fish, which is common if they aren't given adequate space."
"I was in Eugene visiting my dad when he developed a bad respiratory infection. He is 80 and has a history of bad lung infections along with other health issues. He called the office and requested to be seen by his MD, Dr Tee, two days later we show up for an appointment. We show up and immediately they take a urine sample. Being a visitor from Alabama, I assumed that is normal for Oregon residents being a population that enjoys chemical entertainment. They also have him fill out a form for a flu shot, which he already had a week before. After the exam they said he had a bad lung infection and he would need a chest X-ray. They took an X-ray and we left without a prescription or exit interview. It was a caca show. It’s no coincidence that the acronym for Oregon Medical Group is OMG. Not feeling good about leaving my dad in their care. I told him to only deal with his pulmonologist for his lung issues."
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