CVS Pharmacy 2750 Gateway Street, Springfield, OR 97477

"Of all the pharmacies in our area the CVS at target Gateway is the most honest and caring pharmacy I’ve ever dealt with the people seem to know you by name and treat you with respect and dignity"

"The website is allowing people to register for COVID vaccines even though none are in stock. Then, they do not notify you until you are already there for you appointment. I received a confirmation text, a check-in text, but no cancelation text due to inventory...until 15 minutes after the pharmacist told me they didn't have anything for me. So clearly someone could be canceling these appointments ahead of time so people get notified but they aren't doing it until after people have already shown up."

"Scheduled vaccine appointment for 2023-2024 Covid vaccine and flu shot, clearly stated as the 2023-2024 updated vaccine online. After booking, tried calling the pharmacy to confirm they had it in stock, but was left on hold for 20+ minutes without ever reaching a human. Went for my appointment, and they did not in fact have the correct vaccine, but were still willing to give flu shot. Bait and switch. CVS is just awful."

"After surgery and follow up with the doctors a new prescription was needed. Doctors office sent to CVS in Target at Gateway. We recived a email and phone call confirming they recieved it by 1:00 pm. When we drove the 30 minutes to pick it up we find the Pharmacy was closed all day and may not even be open tomorrow. When we called the Eugene CVS we are told even though no one has been in the Gateway CVS it is being processed there and the prescription can not be transferred. The only thing we can do is call the doctor tomorrow cancel and have it sent to a different pharmacy. Why don't they have a clark contacting Doctors offices when they send in a pharmacy. AND THE PHARMACY IN EUGENE HUNG UP WHEN I EXPRESSED MY FRUSTRATION."

"Oh I love CVS at Target!!! The pharmacists are awesome, helpful, and I have only had great experiences with them. They have managed their sudden growth well too (they went from handling like 1200 prescriptions to something like 3000+ last time time I asked). They always have a smile!! I wish they still did the $5 gift certificate for flu shots, but I have nothing bad to say."