Ultrex Business Solutions Inc 110 Southwest 9th Avenue, Albany, OR 97321

"We have used Ultrex for over 20 years. We love their prompt, courteous service. Everyone from the owner to the service techs to the office staff have been great to work with. Huge shout out to service tech Mike who was able to diagnose an issue we were having, quickly get the part needed and stayed very late getting our machine running again. We had very little down time due to his diligence. Many thanks, Mike and the Ultrex team."

"Disappointing at best. Sadly, I can no longer support my local business. I am honestly surprised at all of the 5-star reviews knowing what my ongoing experiences are with ULTREX over the years. Let me start out by saying I have had to call ULTREX three times for a simple fax machine fix. My calls triggered a service call each time and they sent an employee out each time (with very poor communication) to take a look at the new printer we purchased from them. Each time the tech that arrived acted like they were new to their job and never once had they fixed the issue that was called about, NOT ONCE!! I don’t even receive follow up calls asking if everything was fixed. Each time they leave my staff like they are going to return to finish however they never do. I just receive a bill, again in the mail. Every time I pay the $150 service call bill plus parts, if necessary, but for what?? I have NEVER received a fix to my new machine but I have paid and paid every single invoice FOR NOTHING. This company will sell you a new printer to keep you broke! A small business cannot afford their prices of a new printers on top of 3x $150.00 service call fee plus parts to a brand-new printer, to not have a properly working printer. This is insane. I called twice to resolve the printer issue so my bill would make since however I was told there was nothing they could do other than sell me another printer. So, we are very disappointed that we can no longer support local. Buyer Beware!!"

"I've been working with the Ultrex IT department for over a year now. Jim, Ethan and Andrae are fantastic. We always get quick responses, and professional service. They provide guidance that includes up-to-date technology and help us find the solution that best meets our needs."

"Ultrex and specifically their IT department are amazing! From Jim their IT Manager, to their other great staff Andrae And Ethan They always work hard to answer questions and provide the best solutions. They are professional, and easy to work with. Thanks for all you do!"

"Our printer randomly broke and we needed it fixed ASAP. Ultrex saved us from having to buy a new printer and they came next day. The technician was very kind and knowledgeable and went above and beyond to help us. As a small business owner, I highly recommend Ultrex for your printer needs!"