FANTASY Downtown

"I recently had the experience of interacting with Lucas, an associate who truly epitomizes exceptional customer service. From the moment I walked into the store, they greeted me warmly and immediately made me feel welcome. Their enthusiasm for their job was evident as they went above and beyond to assist me throughout my shopping experience. What truly sets Lucas apart is their genuine dedication to ensuring customer satisfaction. They didn't just aim to make a sale; they genuinely cared about helping me find the right thing for me. Their professionalism, knowledge, and personable demeanor made the entire shopping process enjoyable and stress-free. Thanks to Lucas's outstanding service, I left the store feeling confident in my purchase and grateful for the personalized attention I received. I highly recommend Lucas to anyone in need of assistance, as their commitment to excellence truly sets them apart."

"I first discovered this place by accident in August of 2022; but every day I‘m glad that I did because I found the best incense anyone could buy in the Portland Metro Area. Your incense has been my most purchased item and the selection of scents is absolutely amazing, and I find myself getting multiple sticks of incense every week. All the staff (especially Jake) are among the nicest, most helpful, and the most open minded people I've ever known; and I appreciate the various items made by locally based companies sold at your store. Overall, Fantasy Downtown is a great place with even greater staff, and I shall look forward to purchasing more incense from your store in the future. 10/10 would absolutely recommend it to a friend (or 2)."

"This was the first time shopping here and I had an amazing time here!! Lukas was absolutely amazing. He helped me find an outfit for an event. Lukas is very friendly and made my experience shopping just outstanding. Just love Lukas and Jesse super welcoming and highly recommend if you haven’t shopped here."

"Best location I've been to. Clean, laid out well, great staff, nice lighting. Jake makes that place what it is, super knowledgeable and approachable. There's nothing better than heading here after a rough day at work, to get some things to spice up the evening :D"

"My partner and I had a great time browsing, and the staff were welcoming and helpful. Neither of us has much experience in this realm, but the employee wearing the suit and snazzy hat gave us recommendations and made us feel comfortable. Thank you! P.S. I think the bag check policy is very reasonable."