Lids 12000 Southeast 82nd Avenue, Happy Valley, OR 97086

"Was our first time there me and my son both got hats wonderful service and wonderful employees"

"Love the product but if it says opens at 11? It is 11:15 and dark, people spend gas money to get here. Guess Ill wait 10 more minutes before they lose my business. @Clackama town center"

"Went to the mall today store not open when rest of the mall was went back at 11am still not open another customer called store employee said she has to use the restroom would be back in 5 minutes waited 30 and she still didn’t return. Went to just sports downstairs and the employee who was to be working lids was in there taking to the employee of just sports both business lost out on a sales due to caring more about the conversation then selling the product or customer service."

"Today your staff member was so nice. He was extremely busy and the only one there. He remained so attentive to everyone he served. Just wanted to tell him thank you. And thanks for my Cowboys Hat. Cashier was 509012 @12:46pm 8/8/2021."

"They’re pretty good. I usually have hats that aren’t available in store and only online shipped to this store. They’re always good at giving me a call almost immediately upon arrival. The only issue I have run into was a simple mistake in hat size and how the employee responded. I saw a hat in store that I didn’t think was carried and was pretty excited. So much so that I grabbed it and failed to look at the size (oops). Purchased it and on my way out I noticed I failed to get the proper size and went right back in to get the correct one. The employee was genuinely irritated and didn’t hide the fact. I apologized and was met with no real response other than deep sighing and a look of annoyance. I exchanged the hat and left albeit annoyed at his response. Maybe he was having an off day, but I am sure that wasn’t the first time nor the last time that will happen. Relax man, it’s a simple error and exchange that took roughly 2 minutes of your time. Despite that, I’ll continue to go here, mainly for the free ship to store convenience."