Rite Aid

"Was with my friend picking up a perscription up around 5:40, had been in the drive through for a minimum of 30 minutes and once we got up to the window the lady from inside came out and said sorry it’s 6 it’s time to go we can’t just help everyone. We immediately walked inside because my friend was having issues and needed her medication immideitaley, we asked and it was 5:59 and they said sorry all our tills are closed. This wasn’t even after 6"

"Worst experience we've ever had with a pharmacy or business in general. They are the most unhelpful people. Its always "were shorthanded" or "too busy"One pharmacist there is so incredibly rude and made my wife leave crying. My wife is medically sensitive and has been dealing with problems from not having her meds on time for over 3 years at this place! Rite aid owners just say "oh we're so sorry, we'll fix this immediately" etc. Etc. Nothing ever changes there, there is no management and ownership could care less obviously. Prescriptions are never ready. Today my wife tried to pick up a prescription that was called in a week ago. They said they hadn't had time to fill it. In a week!? What an absolute joke. Wish I could give 0 stars. Wal mart pharmacy here we come."

"This Riteaid does not answer phone calls! I was calling on vital cancer related medication and they told me to call to activate prescription sent in by my Oncologist. So unprofessional to ignore phone calls. I guess I have to wait on my meds. Thanks for nothing. Just called yet again no answer. Wow UPDATE 9/21/23: finally got thru to fill my order yesterday by phone and they said they put a rush on it. Will, called 3x today no answer. They promised I get my prescription that was sent Sept 12 by my Oncologist yesterday. Still not filled! I will have to go thru another chemo treatment without this medication. Unreal and so unprofessional update 9/25/23- Still not filled or answering there phones. Went directly to Rite Aid as I need it for my chemo appointments and they stated it is NOT filled when they said they will do a rush on 9/21/23. I will be filing a formal complaint with this pharmacy. If needed a will be filing a report with the BBB to alert this problem. Avoid this pharmacy!! I will have to go thru yet another chemo without this prescription. So wrong. Update 9/26/23- Cancelled order for prescription that was prescribed on 9/12/23. They never filled it. Done. Reported to my Oncologist and now getting prescription at Costco Pharmacy. He sent the same order and bam already ready. Good job Costco!!!"

"Thank you so much for the great service yesterday!!!! I came in to get my prescriptions and I had been out for 2 days. I had 6 all together I needed. I asked for at least one of them and in 10 minutes they filled them all. I appreciate it so much!! I know you all are working hard as you can to help everyone. Thank you Kimi(Kimberly) You all there made my day and I feel so much better now."

"This is by far the worst pharmacy I have ever dealt with! They only have one pharmacist who desperately needs help. I have never received my prescription on time. It’s always 2 or more days late. I was told by an employee that when you call in a prescription it goes in the computer with 1200 others and if you need your prescription in a day or two then you have to talk to a person to see if they can push it to the head of the line. People need their medication. As soon as my refills run out I will be taking my business elsewhere."