Court Street Hair Co

"Love my new cut and color. Julie always does a fantastic job"

"Perfect cut every time! Thank you Julie"

"I have tried multiple times on 3 different dates to try to reach someone for an appointment. First impression, front door mat to the side and unwelcoming entrance. The woman on the afternoon of May 31st was with someone and didn't acknowledge me for several minutes. When I asked about the inability to reach anyone, she said all the stylists have their own phones and answering the number that's advertised, is not her job. Being new to the area, I am not aware of the "business practices" in Dallas. I stated I have been rather desperate for a haircut to which she replied "yeah, I can see that". I wouldn't go to this salon for anyone now with this snippy woman there. Too bad, I was looking forward to finding a place I could enjoy going to through my retirement."

"So Mad! I have been coming here for roughly the last 6 months. I canceled all of my future appointments today. My hair dresser Laura, has done a phenomenal job! She has rescheduled with me a few times but her quality is superb and prices are great! Sadly the girl working the desk this morning cost me as a client for her. I had an appointment yesterday, I showed up (these take me roughly 5-7 hours and 1 hour of driving of my busy schedule but totally worth the end result. I make time when she is able to fit me in scheduling is sometimes hard especially for a canceled appointment. Well we had a mix up on the scheduling Monday, a date was told wrong, that is fine, it would have to be Tuesday. I told the girl at the desk, I have an appointment at 2 on Tuesday, please have Laura call me so we can sort it out so I am not late for my other appointment. (A reschedule is normally a week out, so I was trying to avoid this.) Since I hadn't gotten a call yet (Tuesday morning), I went ahead and showed up for my 10am appointment on Tuesday, hoping again to talk with Laura. Laura wasn't here again. When I noticed this, the girl at the desk told me I had canceled my appointment yesterday, was not very polite about it either. I got angry this was 2 hours of driving the last 2 days for an appointment I didn't cancel! I said "Ok, thank you!" and walked out VERY angry. I called back in to cancel my further appointments. me: "I have appointments with Laura, I would like to cancel them all. I have them booked till September" girl at desk: "Do you still want Laura to call you?" me: "No, don't worry about it just please cancel the appointments." girl at desk: "Its your fault you canceled the appointment" me: "I don't want to give Laura bad reviews because of you, just cancel my appointments, furthermore I did NOT cancel the appointment, you shouldn't try and put the blame off on me for your screw up." and she hung up. So Laura when you read this, I apologize for the girl at your front desk this should have been a 5 star review."

"Billie did a great job on my hair. She blended in my grey with my new highlights very well. I love it and it looks great. She did a really great job and very reasonable prices too. Will deffently be going back."