Rite Aid

"27 minutes on hold for a question about an item. Had enough time to finish walking my dog around the neighborhood while enjoying the sweet tunes. Currently sitting at my computer while still on hold typing this. 28 minutes... 29 minutes... I live an hour away and could probably make it to the store before they get back to me at this rate. 30 minutes... 31 minutes... 32 minutes..."

"I've never used this pharmacy, always used Highschool Pharmacy in Independence and they've been great. I don't need to use this pharmacy to see how abundantly clear how horrible it is. It's unfortunate that the majority of people seeing these reviews, are likely the ones leaving them after already mistaking Rite Aid as an optional pharmacy. Due to the extensive lack of management over such a long time, I myself wanted to contribute to its reputation."

"Doesn't fill your whole prescription or won't have it. They didn't have basics as test strips for diabetics. If you call, be prepared for the phone to ring 47 times to hopefully get a pick up. Do not choose this pharmacy. You have better luck driving to Salem and back."

"Im disappointed with ALL the pharmacy's in this town, including RiteAid! As a former customer to the Pill Box I ultimately followed several staff to this RiteAid hoping for a better experience than the other local options & although I continue to value the more positive employees… It’s unfortunate that RiteAid doesn’t have the same quality of policy, procedures, communication & medication availability for local residents. If you are ill and need to talk to the pharmacy, rather than going in & exposing employees and local residents… Expect to have over 1 hour holds on the phone & that’s if, IF it even goes through. As a family we have experienced weeks and at times multiple months without maintenance medication. It’s extremely clear that staff are over worked and/or are simply not following through with inquiries."

"Stay away from this pharmacy at all costs! I can't even begin to explain the way Maggie treated me. I had just walked up, waited patiently until she was ready, right from the start she glares and rolls her eyes, her energy is a horrible feeling. Very childish responses no matter how nice I was. How can you allow someone to act like like while working on the clock, she's being paid and she acts like I'm a huge inconvenience, like why was I even there? She works at a pharmacy. This woman needs to be fired, how can you work at a job where your sole purpose is needing to help others when you so clearly hate everyone. What a disgrace honestly. So many people would love her job, and actually do it correctly."