Nail Club 13500 Southwest Pacific Highway, Tigard, OR 97223

"I came in for a standard pedicure. The place was filthy- floors look like they hadn’t been sweeped in months. The cup holders and seat of my salon chair were sticky. During my pedicure, she didn’t trim my cuticles, clean under my nails or file my nails. She just cut my big toenails shorter and that was all. I didn’t get callus removal, hot towels or hot rocks which I have always gotten at any other pedicure place. I’ve been getting pedicures every month for 10+ years- this was definitely the worst experience I’ve had to date. My paint was lumpy, and chipping off once I got home (even tho I got shellac gel polish) I had paint on my skin around my nails. I called the place to inform the lady and she hung up on me. I called back and she requested I send her photos to her cell phone. I did. I asked for my money back. She declined and told me to come in so she can take the color off (but not repaint them) if I didn’t like my service. I explained I’m only in town for 1 day because I have a work function, and I will not be in the area. She never refunded me, and hung up again."

"I’ve never left a bad review before but this is the worst nail experience I’ve ever had before. My nails were rushed and lumpy. The whole process was more painful than any experience I’ve ever had before and Dolly made my nails bleed multiple times. She also did a horrible job on my basic french tips. If you want acrylics, please don’t come here. I never wish to have an experience like this ever again."

"I really hate leaving bad reviews and that's the only reason this isn't rated 1 star. Dolly is really sweet and super personable, but I received the worst manicure I've ever had. I really wish it wasn't so rushed so that I had more time to exam the work. I got my natural nails powder manicured one color yesterday and they are already lifting. Again, she's really sweet and that's wonderful but I paid for a dip manicure that should last at least 4 weeks and it's been one day and they're lifting. They're also very thick, lumpy and overall look unprofessional. It's hard not to take it personally when you see she has so many great reviews. I would've rather her tell me that she couldn't do them and I would've come back. The hours for this nail salon are 11-7 Monday- Saturday and 11- 6 on Sunday. I came in at 4 on Monday and by 4:50 she was in her car and gone. Nobody else there. Not only are my nails in awful shape, but she did not push my cuticles back, have me wash my hands or even clean the powder from under my nails. She applied the dip directly on my cuticles and that's why they're already lifting. I paid $60 yesterday and I've been regretting it all day today. Again, it's hard not to take this awful manicure personal when her reviews are pretty top notch. This is the reason I'm leaving this review. I wouldn't want this to happen to someone else. I'm going to have to pay again to have this removed and go without pretty nails because of this poor service. I'm sure it goes without saying but I'll not return to Nail Club."

"I LOVE THIS PLACE! DOLLY IS AMAZING AND SO FUNNY AND FRIENDLY! I RECOMMEND THIS PLACE! THANKS DOLLY! CANT WAIT TO WORK WITH U!"

"Dolly is amazing! Not only her work but she is so nice and easy to talk to. I love coming to her shop to relax and feel pretty. Thank you so much girl. I tell everyone about you!"