Tony Lopez: Allstate Insurance 2233 Santiam Highway Southeast, Albany, OR 97322

"I have had a claim open since September 2023 when I had some water damage in my house. I called my local office for some help and was met with confusion on how to even look into the claim. I cannot reach the person who is supposed to be my claims adjustor and the contractor who has already done the work and is still waiting to be paid by Allstate is threatening a lien against my home now. This is absolutely ridiculous. I worked for Farmers and the disparity between the service I gave our customers and the service I’ve received from Allstate is stunningly disappointing."

"Tony's assistant is always so helpful! Gives us the correct info quickly either by phone or in a email."

"been with Allstate for many years been with the Lopez office for a lot of years all I ever have to do is call and things always get done the way I want they always give good advice and service they even help me with the app when I have problems with it been an Allstate customer for 40+ years and been very happy with the service"

"Great Insurance. I have never had any issues or complaints. I feel totally satisfied with their service. Thank you for the Birthday Wishes you sent Tony Lopez."

"Not at all satisfied …Always in a state of confusion. I would pay the amount due on or before the due date, and two weeks later, was sent a letter of cancellation, if I didn’t pay the premium. So in a panic, I’ve had to call the office, to make sure I would not be cancelled. As always, they’ve stated it crossed in the mail…Really, after two weeks! I have worked for Farmers, and our agent was always in the office…I have never met Tony Lopez, he’s never in the office! We are now with a different insurance company, and they are very professional. Also, the agent is always in the helping clients."