Starbucks

"My phone had become lost earlier that day, and I got into Starbucks just in time late in the in the day Kayla KEA LA hopefully I spelled your name right! THANKS for extending the use of your phone briefly to me so I could call and let my family pick me up you didn’t think twice about it and were even kind enough to take a call from one of my family members and let them know that was outside waiting for them but had your manager bring the phone over to me? Wow! Thanks again appreciate. Daniel"

"The service here was slow there wasn't enough employees working that was the problem. I will give it another try hopefully the service will be quicker"

"I have worked in the restaurant industry for decades, I came here and I confirm that "you cannot teach hospitality" either you have it or not, it is all about recruiting right to get those who care about service. Laura is a clear example of someone who loves working here, she irradiates happiness and good vibes to customers and team members. I want to congratulate whoever hired her because since she is here even my coffee tastes better and gets me in a good mood. She even spells my name right Thank you HR, and most definitely THANK YOU LAURA. Cesar Martinez"

"I ordered my coffee ☕️ while I was walking from the other side of the mall to this Starbucks, when I got there to pick up my coffee, I wasn't acknowledged, when I asked about status of my drink I was told 10-15 mins, I came back and it still wasn't ready, was told to come back in 5 mins. I didn't see a sense of urgency to catch up on drink orders either during my visit."

"Quick service, plenty of seating between inside & outside. Interaction with staff was minimal and straightforward; for mall location, it sufficed."